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Business ProfileforWonder Book & Video, Inc.
At-a-glance
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Business Details
- Location of This Business
- 1306 W Patrick St Ste 1, Frederick, MD 21703-4869
- BBB File Opened:
- 5/2/1989
- Years in Business:
- 43
- Business Started:
- 9/1/1980
- Business Started Locally:
- 9/1/1980
- Business Incorporated:
- 11/20/1997
- Type of Entity:
- Corporation
- Contact Information
Principal
- Mr. Charles Roberts, Owner
Customer Contact
- Mr. Charles Roberts, Owner
- Barbara Vann, Resident Agent
- Additional Contact Information
Phone Numbers
- (301) 035-0206Other Phone
- (301) 694-3547Other Phone
Email Addresses
- Primary
Website Addresses
- (301) 035-0206
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/28/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Robert G
08/02/2023
Wonder Book & Video, Inc. Response
08/03/2023
We replied to the customer's email correspondence, and provided them with a copy of the product details, which did indicate that the book was in good condition only, as well as a copy of the following product description - "a copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains."
We also provided the customer with the return/refund instructions, and in a follow-up email, sent a pre-paid shipping label to return the item for a full refund. We are currently awaiting the return of the item for a refund.
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