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Business Profile

Medical Staffing

Emergency Medicine Associates, P.A., P.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Staffing.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/26/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company reported two bills defaulted to my credit report that impacted my score greatly. I have never received health care services from this company.

  • Initial Complaint

    Date:03/01/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i am finially trying to build credit and have this charge from this hospital i never even been to

  • Initial Complaint

    Date:02/12/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company put a collection on my credit report for $187. The account is not mine and from my understanding it is 8 years old. They will not contact me and hang up on me when I call their number to get this resolved.

    Customer Answer

    Date: 02/20/2023

    2.12.2023

  • Initial Complaint

    Date:01/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been charged for medical bills that got sent to a collection agency within the last year. My credit report has duplicate amounts by the same company totaling up to thousands of dollars within a year. I believe that these charges are fraudulent and they are destroying my credit.

  • Initial Complaint

    Date:11/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is contracted with ******** Hospital to provide ER providers. I was seen 9/12/2021, finally got a bill 1/31/22 about this. At first they HAD been sending me form 500 health insurance claim forms prior twice. I live in this town. I have been to this hospital prior and my insurance has not changed, however was provided and verified at that ER visit. Their billing is awful, with multiple addresses. VA Emergency Med kept saying my insurance required updating, wrong address, etc. Excuse after excuse for the past year. A review of my **** online acct shows this company has billed my insurance 4 times for same provider, same DOS visit and was already paid $724.45. I have also sent letters to GEHA, this company and the hospital administration as I continue to receive a bill, even a new one today, for $947.00 from VIRGINIA EMERGENCY MEDICAL ASSOCIATES. This incorrect bill continues to incorrectly state that I do not have insurance and am given a "uninsured discount". In Sept/Oct 2022, I contacted the company again and faxed over the letter from **** dated 5/10/22 and was reassured this matter was resolved and I would be receiving a corrected bill for my "member responsibility amount". Needless to say, this still has not happened. I recently needed to visit the ER again last week and I easily chose Novant in Haymarket. I have already rec'd my EOB, which is actually correct!

  • Initial Complaint

    Date:05/12/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am being scammed by this company. They are claiming I owe them $1467 and i have never been to that facility. they want my health insurance information. I looked at their reviews and they have all complaints saying they are a scam.

    Customer Answer

    Date: 05/18/2022

    ---------- Forwarded message ---------
    From: ***************************** <*********************>
    Date: Wed, May 18, 2022 at 8:54 AM
    Subject: Re: You have a new message from the BBB of Metro Washington DC & Eastern ************ in regards to your complaint #********.
    To: Better Business Bureau <*********************************>


    Just want to let you know after further investigation i know who these people are.  I was at Alexandria hospital emergency department.  When they sent the email to me they did not let me know that it was from the Alexandria hospital.  They did not identify themselves.  They just said i owed money.  After i told them i did not go to their hospital which shows up in ******** they sent me a text the following week letting me know the doctor i saw was from their office.  They wanted my insurance info which im not giving online to someone i dont know!  They need to handle this better and identify who they are affiliated with and not just ask for my insurance information.

    Thank you

    ****

  • Initial Complaint

    Date:04/27/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has made a fraudulent charge and sent it to my credit report. I have never used this company and somehow have a bill on my report. It seems from reviews that it has happened to several people as well.

Emergency Medicine Associates, P.A., P.C. is NOT a BBB Accredited Business.

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