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Business Profile

Car Dealers

Safford Brown Honda Glen Burnie

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromBeck K

    Date: 06/20/2024

    1 star

    Beck K

    Date: 06/20/2024

    I had an incredibly disappointing experience with Safford Brown Honda at Glen Burnie. I initially called them regarding a New Honda Pilot Elite and agreed on an out-the-door price of $52,136.29. I was assured by Sales Representative Guzman and Sales Manager LaMont ******** that the car would arrive by June 16. However, when I called back on June 20, I was told that no such person named Guzman worked there, which I later found out was a lie after another call confirmed his employment. To make matters worse, they claimed their system was down and could no longer honor the agreed-upon price. This level of dishonesty and lack of professionalism is unacceptable. I will definitely be taking my business elsewhere and advise others to be cautious if considering this dealership.

    Safford Brown Honda Glen Burnie

    Date: 06/25/2024

    Thank you for letting me know of your compliant.  We tried to contact you with no response.  We are sending you another email stating your car has arrived and will be honoring all payments.  Please give me a call at ###-###-#### or at ****@saffordbrown.com.  Thank you

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