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Business Profile

Used Car Dealers

Glen Burnie Auto Exchange

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromSantos S

    Date: 11/11/2023

    1 star
    The truck a have bought has been a nightmare since I left the lot. A week after buying, (no driving since it wasn’t insured yet), I went to take it to the dealer for an oil change (that should’ve been done before I bought it) and the CHECK ENGINE ??came on. MISFIRE. Upon oil change and check up, they say my front brakes are damn near shot. I called and Kenny is giving me the run around about their rigorous inspection methods. I get my guy to do the SPARK PLUGS, COIL PACK, BRAKES, ROTORS and the PISTON falls off the caliper. So I have to replace that as well. Then then a month later, I have another MISFIRE! This time it’s not only just one but two cylinders. I reluctantly changed them. Just two days ago I had ANOTHER MISFIRE! So I had to change ALL 8 injectors, 2 SPARK PLUGS, and the FUEL FILTER. I’m beyond pissed because I spent over $20,000 on this truck cash only to deal with this shady stuff. They don’t do any work on their vehicles. They don’t really inspect them. They just get them and do what’s good to the eye and send them out. BE WARNED if going to do business with these people.
  • Review fromElizabeth S

    Date: 07/20/2023

    5 stars
    Glen Burnie Auto Exchange was great. I would recommend to everyone. They went out of their way to help me, and it did not take all day to buy a car. These people were great.

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