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ComplaintsforECA Contractors LLC
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Complaint Details
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Initial Complaint
05/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
ECA Contractors LLC *****************************, Lanham, MD ********* phone number:************** In the month of April we contracted ***** from ECA Contractors LLC to remodel our bathroom. We paid him $9,000. Unfortunately his results left us still needing a partial remodel and someone else finishing the job. They retiled the shower. However, they left a large amount of mortar in the drain causing the drain to severely back up with water. They also retiled the are for the tub. Again, leaving large amounts of mortar in the tub drain. Again causing the drain to severely back up with water. They attempted to install the tub but failed. It leaked water from the bottom when we tried to fill it. They installed the shower door backwards and water leaks from the bottom of the door out on to the floor. We have called them to tell them about the problems and they said they'd come by the next day to fix things. However, since then we have not heard from nor seen them. I have called and texted to no avail. I've tried using the land line in my office and still no response. Needless to say ECA Contractors LLC are not recommendable. They'll take charge what professionals charge, but they do amateur work.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.