ComplaintsforSECU Credit Union, Inc.
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Complaint Details
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Initial Complaint
11/07/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Ok I had a car repossessed and my check was being garnished. Secu which was my bank at the time allowed this company that was garnishing my wages put a hold on my account locking me out from getting my money out of the bank, I have $700 just sitting in my account, I don't want anything to do with SECU at this point I just want my money that I work for and they can close the account after. I don't understand how they allowed this to happen. I don't owe them I owe the car company so why are they not giving me what's mine.Business response
01/28/2022
Business Response /* (1000, 5, 2021/11/17) */ Dear Sir/Madam: Thank you for bringing this matter to our attention. As a credit union, our paramount concern is always the service to our membership. Due to privacy regulations, we are unable to provide any details of the events or supporting documents that are relevant to our Member's complaint. We are able to report that we have left a voicemail with our member regarding this situation and are attempting to address directly any issues that may remain.
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Contact Information
Customer Complaints Summary
74 total complaints in the last 3 years.
27 complaints closed in the last 12 months.