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Find a Location

Pure Air LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPure Air LLC

    Air Duct Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/30/2022

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business provides air duct cleaning

    Business Details

    Location of This Business
    3717 Ashley Way, Owings Mills, MD 21117-1429
    BBB File Opened:
    4/30/2019
    Years in Business:
    5
    Business Started:
    10/18/2018
    Business Incorporated:
    10/9/2018
    Accredited Since:
    11/30/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 7:00 PM
    Su:
    9:00 AM - 8:00 PM
    Contact Information

    Principal

    • Mr. Asaf Ben Shimon, Owner

    Customer Contact

    • Mr. Asaf Ben Shimon, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Cleaning your air ducts

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2024

    Dryer vent cleaning advertised for 89.00 was charged 575.00. In and out in 30 mins. They only did the dryer vent which the dryer is on the second floor right below the roof. This was a case of an elderly lady being told if she didn't do it her house would burn down.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sirgut A

    1 star

    07/06/2024

    Service was completed on 7/4/25 with personnel arriving at 4 PM. Initially, the service was advertised as $189 for whole-house duct/vent cleaning. When the technician arrived, he asked how many vents I had despite the advertised price covering the entire house. He proceeded with a method involving a tire compressor, which I found unconventional and questioned. I instructed him to stop as he was spreading dust throughout the house instead of cleaning.This caused my blood pressure to rise, and I developed severe headaches. Shortly after, the manager called to inform me that the price for duct cleaning would be higher than advertised. Despite the initial quote, they charged me $200.The company sent unprofessional personnel who not only spread dust in our household but also compromised our health. We struggled to breathe after the service. I am now requesting a full refund and await their response. This company needs to be investigated as they are engaging in deceptive practices. They are nothing short of scammers!

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

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