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Business Profile

Entertainment

MGM National Harbor

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Entertainment.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromCarmen M

    Date: 09/21/2024

    1 star
    Horrible all the way around, Im a regular at this casino, it always smells like weed, pee and it feels dangerous in the parking lot. They dont offer anything to drink, I had a man employee ! at high limits tell me to move on and get out of here, because I was looking at a lady that had won a large amount of money, like I was a thief or something, very rude, he should be fired. I spend money there and I dont think that I deserve the treatment and disrespect from that employee. The waitress give you dirty looks. Awful experience and I will not be going to spend a dime there anymore
  • Review fromStuart F

    Date: 08/11/2023

    1 star

    Stuart F

    Date: 08/11/2023

    I referred my wife Mechell F********* (ssn-3905) who created a BETMGM Maryland account, made a deposit and bet...However, neither of us received the $100 bonus as advertised...:-( This problem happened when I referred my sister and was told she did something wrong..... However, I walked my wife through the process!.... I was present and ensured all requirements were met. Trying to get a support person is nearly impossible....

    MGM National Harbor

    Date: 08/21/2023

    Bet MGM's Customer Care Formal Complaints team will handle all BBB complaints as they do not relate to MGM National Harbor. Thank you.

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