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Business Profile

Home Improvement

NewBrook Home Improvement LLC

Reviews

This profile includes reviews for NewBrook Home Improvement LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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NewBrook Home Improvement LLC has 2 locations, listed below.

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    Customer Review Ratings

    5/5 stars

    Average of 25 Customer Reviews

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    Review Details

    • Review fromCarl T

      Date: 10/11/2024

      5 stars

      Carl T

      Date: 10/11/2024

      The entire staff (sales team, installers, & company) all did a great job. No issues and the process went smooth from start to finish Looking forward to using the awning. Great job Newbrook.

      NewBrook Home Improvement LLC

      Date: 10/12/2024

      Thank you ****, enjoy the shade, great working with you.Thanks Dermot.
    • Review fromHue H

      Date: 06/14/2024

      5 stars

      Hue H

      Date: 06/14/2024

      We met owner ********************** of NewBrook for an estimate on a new awning to replace the old one that came with the house we purchased. He was very nice, professional and informative about the Sunsetter awning we decided on always available when we called. We are very pleased.

      NewBrook Home Improvement LLC

      Date: 06/15/2024

      Thank you, enjoy the awning for many ******* to come.Thanks ******.
    • Review fromRoy C

      Date: 05/31/2024

      5 stars

      Roy C

      Date: 05/31/2024

      I ordered a Sunsetter awning and they measured and installed a beautiful awning within a few weeks. Really nice job!

      NewBrook Home Improvement LLC

      Date: 06/02/2024

      Thanks ***.
    • Review fromJuann M

      Date: 05/28/2024

      5 stars

      Juann M

      Date: 05/28/2024

      Dermot is very customer oriented and had an excellent response time. His company has superb customer service and craftsmanship. I had NewBrook Home Improvement LLC order and install an electric retractable awning for our back deck. We have received numerous compliments from our neighbors and from friends who have been over for dinner. Extremely happy we went with NewBrook Home Improvement LLC.

      NewBrook Home Improvement LLC

      Date: 05/29/2024

      Thanks, *****, Great working with you. Enjoy the shade.Thanks ******.
    • Review fromMichael K

      Date: 04/23/2024

      5 stars

      Michael K

      Date: 04/23/2024

      NewBrook Home Improvement recently installed a rooftop awning over my backyard deck. The entire experience was a delight, from the sales presentation to the actual installation - which only took under 1.5 hours. I highly recommend NewBrook Home Improvement for your next home project.

      NewBrook Home Improvement LLC

      Date: 04/24/2024

      ***********************, Thank you, we appreciate your business and wish you many years of shade and comfort under your new awning.Thanks ******.
    • Review fromKathryne J

      Date: 04/16/2024

      5 stars
      Very happy with my awning. The company kept me informed of the progress of my delivery and the product came in sooner than expected. Installers were right on time and very courteous. Did a great job. Would recommend this company!
    • Review fromAnne-Marie S

      Date: 01/13/2024

      5 stars

      Anne-Marie S

      Date: 01/13/2024

      NewBrook Home Improvement (owner Dermot McD******) is an outstanding company and we highly recommend it without reservation!!! For those who would like a little more detail, this was our experience. We solicited four bids from highly-rated companies in Southern Maryland to replace the siding and gutters on our home and all came back roughly around the same price. However, we ultimately selected NewBrook because Dermot provided the greatest level of detail in the bid, during our discussion on the initial visit and in the description of work. Dermot clearly explained everything that would be done, the materials that would be used, and their purpose. Not only did he answer all of our questions then, but he encouraged us to call him if we had further questions. And we did. All throughout the process Dermot kept in contact with us so we would know when to expect the workers and what they would be doing, as well as their overall schedule. Most importantly, the quality of the work was excellent; and always completed when Dermot said it would be. Our compliments also extend to William, the crew chief, who was outstanding. We are very pleased with the results, and we are very pleased with NewBrook. Not only does our house look better, but it is much better protected from the elements which was extremely important to us. We recommend NewBrook most highly.

      NewBrook Home Improvement LLC

      Date: 01/14/2024

      Thank you, Amm Marie and David, it was great working with you both, I'm so glad you like the finished product, William says thank you also. Thanks Dermot.
    • Review fromAgustina M

      Date: 08/31/2023

      5 stars
      NewBrook Home Improvement recently replaced my home and garage roofs, making the process seamless. The team was professional and efficient, completing most work in a day and finalizing the next morning. They also cleaned up well. Highly recommend.
    • Review fromTom P

      Date: 08/29/2023

      5 stars
      Outstanding job putting on our new GAF roof system. Both the owner and crew that installed the new roofing were great. Everything went as planned and when the job was complete, the entire site was completely cleaned and you couldn't even tell that a major roofing project had been accomplished. My wife and I are/were very pleased with the new roof installation and with NewBrook Home Improvement and would highly recommend this company.
    • Review fromSherman C

      Date: 08/25/2023

      5 stars
      Very satisfied with NewBrook, from the salesperson to the installation. I would have no problem using their company again or recommending them to others.

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