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Find a Location

Key Supply, L.L.C. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Key Supply, L.L.C.

      9637 Liberty Rd STE F Randallstown, MD 21133-2452

      BBB Accredited Business
    • Key Supply, L.L.C.

      PO Box 1196 Randallstown, MD 21133-1108

      BBB Accredited Business

    Business ProfileforKey Supply, L.L.C.

    Lighting Equipment
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/26/2019

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business provides Commercial Lighting, Industrial Lighting, Outdoor Lighting, Residential Lighting and Multi-Unit Residential Lighting Fixtures.

    Business Details

    This is a multi-location business.

    Find a Location

    Key Supply, L.L.C. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Key Supply, L.L.C.

        9637 Liberty Rd STE F Randallstown, MD 21133-2452

        BBB Accredited Business
      • Key Supply, L.L.C.

        PO Box 1196 Randallstown, MD 21133-1108

        BBB Accredited Business
      Location of This Business
      9637 Liberty Rd STE F, Randallstown, MD 21133-2452
      BBB File Opened:
      3/4/2015
      Years in Business:
      9
      Business Started:
      9/2/2014
      Business Incorporated:
      9/2/2014
      Accredited Since:
      7/26/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Anne Logan, Customer Service Manager
      • Mr. Perry Reifler, President
      Contact Information

      Principal

      • Mr. Perry Reifler, President

      Customer Contact

      • Ms. Anne Logan, Customer Service Manager
      • Mr. Perry Reifler, President
      Additional Contact Information

      Fax Numbers

      • (443) 341-9836
        Primary Fax

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/13/2022

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      Company called to find out who does maintenance ordering, got his name, then started shipping bulbs that are three times the amount of what we pay. We didn't ever place an order for these bulbs, yet they keep shipping them every month and sending an overpriced invoice as well. My mistake for paying the first few, but we do not want any more bulbs that we never ordered. By federal law, anything received in the mail that you didn't order (that is addressed to you) is considered a 'gift' and will be treated as such moving forward.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Barry D

      1 star

      01/02/2024

      Have gotten a call from this outfit today and, this fellow named Bob asked for my personal number which, thankfully it is our company policy not to hand out staff personal numbers. I have dealt with an outfit like this before to on happy end so, I pretty much know not to deal with them. I too would give a zero star rating as well but, a one is all you are allowed. Beware of this outfit!!!!!!!!!!!!!!!!!!!!!!

      Key Supply, L.L.C. Response

      01/03/2024

      One of our sales representatives called the customer to offer our services and send him a catalog. We are sorry if our representatives call and disturbed this customer. We have never done business with this customer before. We have no idea why the custom would associate us with another company he dealt with in the past.

      Local BBB

      BBB of Greater Maryland

      BBB Reports On

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