Business ProfileforHernandez Roofing Pros

March 18 - 19, 2022, $4,950, Roof Replacing Hernandez Roofing Pros. MHIC #****** ************ 1335 Rockville Pike, suite 341, MD 20852 About a month ago, I filed a complaint to Better Business Bureau about Hernandez Roofing Pros. and I am yet to hear from you, which is why I am filing this complaint again. I employed the services of Hernandez Roofing Pros. to replace the roof in my home at **** ****** *******, Silver Spring, MD ***** after negotiating the contract with Ariel, the manager of Hernandez Roofing Pros. Ariel had inspected our roof and attic and stated that we (my husband and myself) do not have to replace more than five (5) ply woods. He drew a contract with an invoice for the replacement of five (5) woods stating that there will be additional charges if extra ply woods were used. However, Ariel stressed that the statement about paying for extra ply woods used was for formality sake and that as an expert he assures us that we only need to replace three (3) ply woods but that we are paying for five (5) in case they are needed and that the work will be completed in a day. However, while working on the roof on March 18, 2022, Ariel indicated that they had to replace six (6) extra woods – totaling eleven (11) ply woods instead of five. Hernandez Roofing Pros. lowballed us to patronize them! So, we instructed Hernandez Roofing Pros. to stop working on our roof because they lowballed us. However, Ariel indicated that they cannot stop the work. We declined Ariel’s negotiation that we should pay extra $400 for four (4) out of the six (6) additional ply woods that were replaced. The following day, on March 19, 2022, after Ariel certified that the work has been completed, he sent a text message that we should please pay $400 for four (4) of the extra ply woods, which we did. "Also, i want to ask... I know you guys mentioned that you won't pay for the (6) additional plywood, How many can you pay for? Can you cover (4)? This is obviously not counting the (5)..."