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ComplaintsforCapital Restoration Management Group LLC
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Complaint Details
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Initial Complaint
12/03/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had the displeasure of working with this organization regarding a bathroom renovation. They were extremely difficult to work with. All the information and they provided to me prior to the launch of the project was completely misleading. I'm still waiting six months out for my three-year warranty in writing that I've never got. And now I'm experiencing water pressure issues from a project that was completed this June 2021. I've made multiple attempts to have them come out to remedy the problem with no success. Consumer beware. Capital restoration management is probably one of the worst organizations to interact with.Business response
01/10/2022
Water pressure is something that isnt cover by our warranty, We replaced the fixtures only.
clogged pipes isnt something that was part of our scope of work.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.