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Business Profile

Car Restorations

Diamond Automotive LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/24/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So on November 23rd of 2022 I brought my 2015 Black ****** ****** to ********************* to fix only the fuel pump because that's what I needed was a replacement. Now my car sounded fine I was trying to figure out why I dropped off my car on a Tuesday and got my car back on Saturday the when he told me it was only gonna take a couple of hours to switch the fuel pump. I arrived with my mother to pick up my car cause she was helping me pay for it, I notice my car sounded different so I told ***** why does my car sound like that and he basically said he did it to make it sound cool and ever since then I've been trying to ask him to fix the sound not knowing that ***** stole one of the bottom parts to my car he basically removed my exhaust pipe from the catalytic converters . I've talk to ***** which is where my car is from and the basically said its gonna cost me $2,400 to get a new part plus labor to get that fix and that's not fair like this man is nowhere to be found apparently he been doing that to along of people. Stealing car parts and pretending to know how to fix cars. He has a whole business card and everything but stop my parts. Since he didn't that too my car a piece on the bottle of my car hanging to when if I hit a speed bump its slides me off the road cause he left the part hanging after stealing my part. A lot of smoke keeps coming from the car which I was told can give me carbon dioxide poisoning. I just want all my money back cause my car was good. Hes a pier and a thief

Diamond Automotive LLC is NOT a BBB Accredited Business.

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