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Find a Location

Ronin Recovery has 1 locations, listed below.

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    Business ProfileforRonin Recovery

    Repossession Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    11051 Pulaski Hwy, White Marsh, MD 21162
    BBB File Opened:
    8/1/2016

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Emily S

    1 star

    05/06/2024

    Should be shut down for fraud and accruing additional charges! I have to set up an appointment to pick my vehicle up. I called as soon as they opened at 9am was told to call back after 11am to process paperwork. Called back at 11am, they said it hadn’t processed yet fully to call back in another hour. I called back at 1245 to be told that the paperwork has been processed but now “the lot needs to process the paperwork before we make an appointment” and to call back again in another hour! I called at 130 to be told the lot still hasn’t processed anything and that we can’t make an appointment. I told them I’ve been ready all day to pick my vehicle up (mind you they close at 4) I said what happens if they havent process the paperwork before close? They said an extra fee will be added each day! They are FORCING people to wait longer times to retrieve their vehicle to RACK UP THE FEES. You all are frauds! And the customer service representatives are nasty, foul mouthed, and irritable. I have paid EVERYTHING to retrieve my vehicle and it’s BEING HELD AGAINST MY OWN WILL TO PAY MORE FEES.

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