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Find a Location

Gerard Asphalt has 1 locations, listed below.

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    Business ProfileforGerard Asphalt

    Driveway Installation

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Gerard Asphalt specializes in residential and commercial paving. This business services include but are not limited to asphalt, paving, sealcoating, crack filling, driveways, and much more.

    Business Details

    Location of This Business
    27 Chicopee Ln, Biddeford, ME 04005-8805
    BBB File Opened:
    8/4/2016
    Years in Business:
    13
    Business Started:
    5/1/2011
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    4
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Darren Gerard, Owner
    Contact Information

    Principal

    • Mr. Darren Gerard, Owner

    Customer Contact

    • Mr. Darren Gerard, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I received a quote for paving project the 1st of May and paid a $1500.00 deposit to the contractor Gerard Ashpalt, the agreement did not state that the deposit was not refundable. On May 25th I sent an email asking for an update as I had not heard from the Contractor, no repsonse so I sent another email on June 3rd and the contractor finally responded on June 7th and said that he was scheduled to do my project on Saturday June 18th. I waited all ***** the 18th and no one showed up and did not receive any call to advise they were not coming. I emailed the Contractor that night and he said they got tied up and had no cell service to call me. He said in his response that he would deliver material to my house on June 19th or June 20th and that he would get my project done at some point that week. Asked for the contractor to provide advanced notice and had not heard anything back. The contractor did not delivery any material on the 19th or 20th so on Thursday night of that week I emailed and said I no longer wanted the contractor to do the project as they did not meet any of the prior commitments and requested they return my deposit. He refused to return my deposit. I posted a ****** review that said " No Show, no call on schedule date, said he would delivery material and did not on the days he said he would. Lack of communication and had to send multiple emails to get a response requesting updates on the project. will not return deposit for his lack of doing what he said he would". I got a threatening email from contractor telling me that he was going to *** me for defamation of my review and said it was going to cost me much more that the $1500.00. My review is factual and my rights for freedom of speech.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

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