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          Rejuva Fresh LLC has 1 locations, listed below.

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            Business ProfileRejuva Fresh LLC

            Salon Equipment
            BBB accredited business

            Additional business information

            See all additional business information

            Contact Information

            551 Red Bridge Rd

            Ellsworth, ME 04605-3224

            Visit Website
            (800) 249-1310

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            Customer Reviews

            4.62/5

            Average of 42 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 1/30/2023

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Rejuva Fresh specializes in professional & personal beauty salon equipment and professional skin care and body sculpting machines.

            Products & Services

            Professional Skin Care Machines, Salon Skin Treatment Machines, Skin Care Equipment, Beauty & Body Contouring Equipment

            Business Details

            Location of This Business
            551 Red Bridge Rd, Ellsworth, ME 04605-3224
            BBB File Opened:
            12/28/2022
            Years in Business:
            3
            Business Started:
            1/15/2021
            Business Incorporated:
            3/4/2022
            Accredited Since:
            1/30/2023
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            1
            Business Management
            • Ms. Polly Jacobs, CEO
            Contact Information

            Principal

            • Ms. Polly Jacobs, CEO

            Customer Contact

            • Ms. Polly Jacobs, CEO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/02/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Facial equipment purchased May 2024 and received May 29, 2024. Upon receipt the machine was setup for testing of the modalities by the purchaser. After testing modalities, I noticed water leaking from the abrasion that would by unacceptable for service on a client . Net, the machines cold hammer does not work only gets cool to touch. The suction tips are hard and leaves imperfections on the skin and finally the machine sounds like a small motor. I am the owner of a spa and pride myself on excellent service and this cannot be obtained using this quality of machine. This company will not accept my return yet offered a discount for another cheap machine. As a company you would want your product to be of standard and please your customer but this is not the case. This denial of return and refund is unacceptable and fraudulent as you are stuck with a cheap edition of product. Im quite sure others have the same issue with product as you would with any purchase. I understand a restocking fee or percentage of sale taken but to be forced with a purchase is ridiculous. I advised that I was not happy and will report the forceful sale they practice against purchasers.
            Read More
            Read 17 More Complaints

            Customer Reviews

            42 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Eli R

            06/09/2024

            I first tried EMShape Neo at the Spa in the City and I love it, then i finally reached out to Rejuva Fresh and inquire how could i get my own personal unit. I am very happy to learn that they do customer clearance services to ****** address. Im so excited to receive my machine soon.

            Rejuva Fresh LLC Response

            06/16/2024

            Hey ***,

            We appreciate the fantastic review, thank you!  Yes we provide customs clearance services to ****** and many other countries worldwide because we want to make delivery as hassle free as possible for our clients.  We hope you love your new machine, and should you ever have any questions, please reach out!

            Read 41 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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