Business ProfileforWEX, Inc.

My complaint is against WEX **** relating to an buisness WEX Universal Fleet Credit Card application number O-******** submitted date: June 26, 2024. This application was submitted by me for my ************************* & supply needs.However I submitted this application on June 26th, 2024 and I didnt get an instant decision but did get an email stating I needed to upload my driver license for verification and I did submit my driver license.The very next day I received another email stating they needed my EIN document number that verifies my Buisness, and I did submit that on June 27,2024.Than I received a response email saying they will finish the approval of my credit application no later than 5-7 days I had to call in numerous times to Wex sales **** why my credit card application isn't decisioned even thou I uploaded and all requested documents and ************************* response was that they are short staff and that also they see I have a security freeze on my credit reports is to why my application is still pending.I replied back that as checking all my credit reports I do not have a security freeze or fraud alert on my file as of July 07,2024 The Wex agent ******* said he sent the credit **** a message that there isn't a freeze preventing any application errors to still pend.He stated my application will be decision an approval in the next two days after I spoke with the agent.I feel my application isn't being processed in a fair merit approval process expecially after giving this bank my Buisness documents to only be ignored without no reason or merit to warrant no response.In this complaint I have attached the same Buisness supporting documents along with my driver license to prove my identity and my Buisness.I have no clue why didn't I just get an instant email approval after submitting the legit documents requested like other consumers who applied for this card.