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Find a Location

Central Maine Toyota has 1 locations, listed below.

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    Business ProfileforCentral Maine Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    15 Airport Rd, Waterville, ME 04901-4502
    BBB File Opened:
    9/27/2014
    Years in Business:
    89
    Business Started:
    3/21/1935
    Business Incorporated:
    3/21/1935
    Type of Entity:
    Corporation
    Number of Employees:
    43
    Business Management
    • Mr. Jeff Leclerc, General Manager
    Contact Information

    Customer Contact

    • Mr. Jeff Leclerc, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My experience is with purchasing a used car and the sales rep was ********************* on 3/20/24 paid a very average (slightly high) price for a used 2013 rav4. Low- ish miles for the year, and seemed in very nice condition.Less than a month later, the car is having transmission issues. Brought it in to be looked at and was told "because technically, the state inspection guarantee dosen't cover the transmission" that I have to pay 2000$ to have it fixed. They offered to give a 50% discount on the repairs, but that still leaves me with a 1000$ repair on top of 15,000$ car purchase a month ago. Kinda crazy, that this is a known issue with this particular model and year and wasn't maybe looked at before the car was sold.I really like the car, the sales process was both smooth and professional, and the service staff are very pleasant. Unfortunately none of that matters if my transmission is about die unless I pay another 1000$.I initially held off of writing a review until I was able to speak with someone at Central Maine Toyota. I was hoping for a more understanding and human response. They quite literally told me " we would NOT have sold the car to you if we knew about that problem". Okay, cool,.. fix it then. This is a known problem with the 2013 rav4 and it should have been caught before you sold it. "nah, you gotta pay 1000$ even though you bought the car a month ago."I think when you pay 15,000$ for a 10 year old car. It should run well for awhile. I had to bring in my car 2 times within 30 days of purchasing it to get it looked at.
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    Customer Reviews

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    Better Business Bureau in Eastern MA, ME, RI & VT

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