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Find a Location

Bill Dodge Auto Group has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bill Dodge Auto Group

      2 Saunders Way Westbrook, ME 04092-4788

    • Bill Dodge Auto Group

      262 Bath Road Brunswick, ME 04011

    • Bill Dodge Auto Group

      7 Saunders Way Westbrook, ME 04092

    • Bill Dodge Auto Group

      PO Box 9567 Westbrook, ME 04098-5067

    Business ProfileforBill Dodge Auto Group

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bill Dodge Auto Group is an automobile dealer engaged in the sale of new and used Buick, Pontiac, GMC, Cadillac, Saturn, Hyundai, BMW and Infiniti automobiles, as well as, automobile service, collision repair and retail new and used parts.

    Business Details

    This is a multi-location business.

    Find a Location

    Bill Dodge Auto Group has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bill Dodge Auto Group

        2 Saunders Way Westbrook, ME 04092-4788

      • Bill Dodge Auto Group

        262 Bath Road Brunswick, ME 04011

      • Bill Dodge Auto Group

        7 Saunders Way Westbrook, ME 04092

      • Bill Dodge Auto Group

        PO Box 9567 Westbrook, ME 04098-5067

      Location of This Business
      2 Saunders Way, Westbrook, ME 04092-4788
      BBB File Opened:
      9/10/1999
      Years in Business:
      54
      Business Started:
      1/1/1970
      Business Incorporated:
      7/20/1990
      Type of Entity:
      Corporation
      Number of Employees:
      240
      Alternate Business Name
      • Bill Dodge Hyundai
      • Bill Dodge Hyundai
      • Bill Dodge Infiniti
      • Bill Dodge Kia
      • Bill Dodge Oldsmobile
      • Bill Dodge Pontiac
      • BMW of Westbrook
      • Bill Dodge BMW
      • Bill Dodge Buick
      • Bill Dodge Buick GMC
      • Bill Dodge Cadillac
      Business Management
      • Mr. Win Dodge, Owner
      • Ms. Stacy Blackwell, Vice President
      Contact Information

      Principal

      • Mr. Win Dodge, Owner

      Customer Contact

      • Ms. Stacy Blackwell, Vice President
      Additional Contact Information

      Fax Numbers

      • (207) 857-4999
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/17/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 4/18/24, I brought my 2012 Hyundai ******* to Bill Dodge Hyundai at *****************************, **. The issue was an *** (Anti-lock braking) light and *** (Electronic Stability Control) light. I was asked to pre-pay the amount of $1445.28 to order parts, and was given an estimate of $1652.38 to complete the work. I paid $1445.28 to order parts and then made an appointment for 5/15/24 to complete the work. On 5/15, I delivered my car, and later that day returned to Bill Dodge Hyundai to pick it up after the work was done. I was told to pay an additional $421.37, for a total of $1,866.65 (this was $214.27 over the documented estimate I was given). Later that day, and the following days, the *** light was off but the *** light continued to be on. Additionally, the (P)Brake light was now on. On 5./22/24, I returned to Bill Dodge Hyundai to show them that the *** and (P)Brake was still on. They scheduled me an appointment for 6/3/24. I dropped my car off and the work was performed. When I picked up the vehicle I paid the amount of $1210.28. Shortly after leaving Bill Dodge Hyundai, the *** and (P)***** returned. I was told that a sensor was replaced but it obviously didn't solve the problem. Shortly after, the Check Engine light came on, as well, which they said they had addressed. On 6/12/24, I brought my car back for an evaluation and was told they needed to do more diagnostic work to understand the problem. After a very confrontational conversation, I told them I would refuse to spend any more money on failed repairs and left Bill Dodge with my car--and the *** and (P)Brake light still on. I waited at the dealership for over an hour. After spending $3076.93 at Bill Dodge Hyundai ******************* the initial problems with the car still haven't been addressed. I have photos documenting the reappearing *** and (P) Brake lights, with time stamps. I would like my money back. The problem was not solved but but I was charged for their failure.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shirley L

      1 star

      02/15/2024

      Bill Dodge Motors, ********* *****; very poor customer service. left voice message even though I told the lady that they don't answer them. she said give them 2 hours. I gave them 24. took in 2017 Tucson for issues, they said there was nothing. now I have $22,000 lawn ornament, still making payments, of course, they are denying that we brought it in for prior issues before the Warranty was over. it takes 6 or more weeks to get in, then they say (again) you went over your time, so we are not going to honor the deal we made. I will fight this, even if it takes a few years. Now the 2021 is doing the same thing. I have noticed a difference between buying a used and a new car, of which I did Both in one day. there is an issue with the 1.6 lt ***** engine. and needs to be addressed.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

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