Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/07/2024

  Type:Order Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  February 12, 2024 a contract was executed between ***** ******** and ****** ******* .***** ******** agreed and contracted to paint the exterior of ****** Pedullas property located at *****************************************************************. Along with the executed contract a check for $1,500.00 was sent to ***** ******** as a deposit. The check, number 5236, cleared the ******** bank within days of receipt.******* made several calls to Pillips to determine the starting painting date. Pedullas first Phone call to ***** ******** was March 8, 2024. ******** did not answer the phone.******* and ******** spoke March 11, 2024 when ***** ******** indicated [ ********] had interior painting jobs which [********] were finishing in 2-3 weeks and that ******** would call Pedulla soon after that with a firm starting date. Not having heard from ***** ******** for well over two months, I called ******** again May 28. At this point ******* mentioned to ******** that unless ******** would complete the job by the end of June, due to Pedullas absence during the month of July, the job would have to start between August 15 and August 20.******* tried to reach ********, to get a firm starting date, via text August 13 and phone messages August 14 and 15. ******** never returned my text message or phone calls. A demand Certified Letter was sent to the ***** ******** August 19, 2024 stating Pedullas demand for a full refund ($1,500) unless the project would be completed by September 15, 2024.A copy of the same demand letter was sent via US Mail August 19, 2024.******** responded via text message September 10, 2024 indicating ******** would pay back the $1,500 deposit. No Reimbursement of the deposit has been received by ******* as of November 7, ******* this point I am left no option but to seek relief through the District Court of the State of *****. ***** ******** Is a scammer who carefully and intentionally planned to defraud me of my $1,500.00 deposit

  Customer Answer

  Date: 11/18/2024

  I have not heard from the business in response to my complaint.  Please post my complaint in your web site

• Initial Complaint

  Date:06/05/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  J&D Painting + Remodeling (or J&D Painting Remodling) painted the interior of my home in September 2022. After paying the contractor in full, I realized that 15 of my 16 first floor windows had been painted shut. I asked the contractor to return to my home in the Spring 2023 to unstick (open) the windows. The contractor agreed to return. I've reached out to contractor for a month and they will not respond to phone calls. One email response indicated they were 'busy.'The one window of 16 was not painted completely (the painter didn't open the window to paint it thereby leaving a line where the old color is still visible). I suspect all of the windows were painted closed and therefore all 16 windows have a line with the old paint color still visible.The job was not completed and it presents a safety issue as I cannot open 15 of the 16 windows on the first floor of my home nor can I remove storm windows and place screens on the windows. The fix is minimal and would take about an hour to unstick the windows and probably 3-5 hours to properly finish painting the windows.