We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Roofing Contractors

Yankee Does That

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/02/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *****, The owner of the Yankee does that installed a roof on our home, on 04/10/2023. A few weeks later leaks started to occur and could be seen dripping from the ceiling in our laundry room. We contact ***** and he came out to seal an exhaust boot that couldnt be replaced he promised he would be back to paint/repair the ceiling and he never came back. Our bathroom vent was also knocked out of the ceiling from the install. I was told he is looking to move out of the state and we have a ten year warranty on the roof sold by him.

    Business Response

    Date: 07/13/2023

    This a misunderstanding, and ****** needs to contact me to schedule a time to make repairs.

  • Initial Complaint

    Date:06/05/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 04/28/2023 we hired Yankee Does That , a roofing contractor, Owned by **************************He installed a new roof on our home and garage. we paid in full $14,500 by check, made out to Himself which we thought was odd instead of the company. so we suspect tax evasion/***********The reason for this complaint is during the roof work he caused damage to our 1 year old seamless gutter system, bent, twisted and scratched. We contacted the gutter company for a quote to have repaired , I sent quote to Yankee does that and they are denying the claim. wouldn't give us his tax ID # , COMPANY EIN# or insurance information to submit a claim.The damage comes to $1750.00 he offered $200 and will not return calls, texts.we also now have a roof leak where 2 adjoining roofs meet and he also told us he guarantees his work for 10 years. The lack of use for proper equipment, the unprofessional acts we caught on camera. This whole thing has not been a very good situation for us. We just want payment for repairs and be done with this *****.Thank you for your attention to this,*******************************

    Customer Answer

    Date: 06/17/2023

    I have not heard from the business in response to my complaint.  Nor will he answer my calls or texts

    Business Response

    Date: 07/13/2023

    ***************** has paid out this claim.

    Customer Answer

    Date: 07/27/2023

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

    Regards,

    *******************************

Yankee Does That is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.