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Find a Location

Affordable Towing & Automotive has 1 locations, listed below.

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    Business ProfileforAffordable Towing & Automotive

    Auto Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    958 E Beecher St, Adrian, MI 49221-4016
    BBB File Opened:
    2/16/2011
    Years in Business:
    46
    Business Started:
    1/1/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Contact Information

    Principal

    • Mr. Mike Raymond, Owner

    Customer Contact

    • Mr. Mike Raymond, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My daughter purchased a used Buick 2012 Enclave from Mighty Motors in Adrian in August of 2022. In March of 2023, she began to notice some strange noises and took it to Affordable who said it needed to have the timing gears and chain replaced. They had the car for almost 2 month and quoted a $4,893 repair which my wife and I paid. We were told that they covered their work (parts and labor) for a year. When they completed the job, we picked up the car. My daughter drove the car for 2 days, and it quit running in the middle of the street and she had to push it to a parking lot and call a tow truck. It was taken to Affordable since the work was supposedly warranted. They had the car for several days, and when they called us to explain what the issue was, they said that the BELIEVED that someone else worked on the car before they did the initial work so they couldn't guarantee the parts/labor. We have no way of knowing if anyone worked on the car prior to her buying it, since the car was used when it was purchased, but Mighty Motors says that they do a complete factory inspection on all of their vehicles and they knew that everything was in great shape before it was sold to her. Since my daughter has owned this car, one else has worked on the car before or after the work that Affordable did. Affordable says that the best way to fix the car at this point is to drop a new (Used) motor in it which is going to cost an additional $5,000 plus $1,400 for the inspection that they did on it. The insurance will pay the $5,000 but they want us to pay the $1,400 in addition to the money we already paid them from the first supposed warranted repair. We want the initial $4,000 back that we already paid before we would be willing to pay anymore for this car. Our daughter is a single mom with 3 kids, owes over $14,000 to the bank for this car, and cannot afford to pay for a car she can't drive, hence the reason my wife and I are paying for it.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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