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Business Profile

Construction Services

J D Becker Construction, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We paid JD Becker Construction $12,600 on 2/2/22 for replacement of 4 existing sliding doors in our home. Initially ***************************** would ultimately respond to my texts to discuss the date that the work would take place but he has stopped all communication as of 7/19/22. He has not responded to any texts or phone calls/messages after 7/19/22. I also texted personal cell phone numbers for ***************************** and his wife ***** (listed as authorized agent/member in annual filing) and gotten no response.

    Business Response

    Date: 01/16/2023

    Good morning,

     

    Thank you for reaching out to me.  Yes **** ****** did indeed give me a deposit to install four new sliding glass doors.  The company did undergo some unforeseen issues that are being resolved but has prolonged scheduling.  I would prefer to install the doors in the spring to resolve this issue.  Any other questions please let me know.

    Thank you,

    ** ******

  • Initial Complaint

    Date:10/17/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***************************** gave me a proposal for two window replacements on April 16, 2022. The cost of the job was $7550. He said he required $3550 deposit so he could purchase the windows and necessary material for the job. Due to material shortages, etc., he said windows would not be installed until Aug/Sept. 2022, and I agreed with timing. I have made numerous phone calls to his business to attempt to get an installation date, but no one answers the phone, but says to leave a message. I have probably left 50 messages for him to call me over the past 4-6 weeks, but he does not return my calls. He still has a web site advertising for business, but the phone number listed is the same one I have been using to try to contact him. Is there any way I can get this money back? Please let me know what steps I need to do to get this resolved.

    Customer Answer

    Date: 11/10/2022

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *******************

J D Becker Construction, Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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