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Business Profile

Loans

Auto Credit Express, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromEbony J

    Date: 02/07/2024

    1 star
    According to their link on Credit Karma, which coming here, seems to be false.. Auto Credit Express Offer Details Loans for all credit scores up to $35,000, competitive rates 100% accepted, 3 minute application, drive the same day Affordable payments for any budget, 0 application fees Nationwide since ****, open 24 hours, A+ BBB rating.
  • Review fromSusan G

    Date: 09/01/2023

    1 star

    Susan G

    Date: 09/01/2023

    After reading these reviews, I won't be sending my info to you, regardless if the BBB gave you an A+.

    Auto Credit Express, Inc.

    Date: 11/30/2023

    Hello *****,We're sorry you feel that way but we understand that our service isn't for everybody. Here at Auto Credit Express, we're in the business of helping car buyers find the financing they need by connecting them with the local dealership that meets their needs. Auto Credit Express works with dealerships across the country that are experienced in handling unique credit situations, but the lenders they work with still have requirements car buyers must meet in order to qualify. While we do help consumers get matched to local car dealerships, loan approval is dependent on the qualifications of the dealer you're matched with and the lenders they work with.Thank you for the feedback, and we hope that you have a great day. If you have any further questions or concerns, don't hesitate to reach out to our customer service team at ************. Thanks and have a good day.Sincerely, Auto Credit Express
  • Review fromNone N

    Date: 04/02/2023

    1 star

    None N

    Date: 04/02/2023

    This is f****** ******** lets make a complaint from this website to ***************************

    Auto Credit Express, Inc.

    Date: 04/26/2023

    Hello, We're sorry to hear you feel our website isn't legitimate, rest assured we are a very real company that helps car buyers find financing through dealerships. Auto Credit Express works to make the process of financing a car easier on consumers by matching them to local dealerships that are equipped to handle unique credit situations. While we work with dealerships across the country that are experienced in handling unique credit situations, the lenders they work with still have requirements car buyers must meet in order to qualify. The process is real and produces real results for consumers every day. We have a commitment to helping consumers on their car-buying journey, and the dealerships we work with share this sentiment. Thank you for the feedback, if you have any other questions, feel free to reach out to our customer service team at ************. Have a great day. Sincerely,Auto Credit Express
  • Review fromManuel C

    Date: 07/21/2022

    1 star

    Manuel C

    Date: 07/21/2022

    Provided my credit info on their site (confidential info) and didnt hear anything back from them. Very shady and unprofessional. Will file a complaint.

    Auto Credit Express, Inc.

    Date: 09/27/2022

    Hello ******,We regret that we were unable to help you get financed. I am unable to locate your request for financing at this time. While Auto Credit Express works with dealerships across the country that are experienced in handling unique credit situations, the lenders they work with still have requirements car buyers must meet in order to qualify. Not every consumer is matched to a dealership at all times. We are sorry to hear that you weren't contacted by a dealership. If you have any other questions, feel free to reach out to our customer service team at ************. ********************************
  • Review fromEdwin C

    Date: 05/21/2022

    1 star
    For one these people are not here to help anyone they will not take any accountability for what they claim to do what's makes companies such as auto credit express truly horrible is that they take advantage of consumers that already are in very difficult times and giving false hope just to lower their credit score to further hinder ones chance to move forward in life. Auto Credit express should have more transparency in what they do for people like give a referral that will not help you after they get your social security number

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