We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used Car Dealers

R Tony Auto Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/04/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This dealership sells cars that are in bad condition. I purchased 2 cars 010 engine blew in 2 days the other 1 month after purchase I was financing and they repossessed after pocketing money and not paying bank my receipted transaction S steals from people with cars that are not safe ti drive

  • Initial Complaint

    Date:06/11/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought an 08 Jeep wrangler from them. Wat told $8000 on text, but was a lot higher when I got there. Settled on a middle amount. Little gas in it, old oil, even cob webs in it. The vehicle had some things worn (clutch) that they sold me a $1400 warranty for. It went a few weeks later. Turns out they lied and warranty does not cover it. Shop quoted $1900 to replace. Got them to issue a refund in April. Sent to Delership May 7th. Here it is June 11 and they still have my $1400.

    Customer Answer

    Date: 06/21/2024

    [[BBB TRANSCRIPTION VIA EMAIL FROM THE CONSUMER ON 6/20/2024 AT 7:22 AM]]

    They finally gave me my money.

  • Initial Complaint

    Date:07/25/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am paying a note on this truck I got from r **** auto sale which I trusted them I got this car in April 18 Ive been having problems with this car every since I had this truck they have lied to me I have put ***** in this truck not once have they tried to help me or anything they told me Im on my own I have came to them numerous of time for help its not like I cash out the car Im paying a note on the truck atleast they could do was help them people in there does not know what their doing they are just selling yoh lemons cars and leaving you to pay for a note ********* the person I bought the car from she lied and told me everything was good on this car three days later the breaks went out it was metal to metal so they most likely sprayed something on there so it wont make no noise then on top of that my starter went out within a month I had a axle leak water pump I have so much stuff wrong with this car that Im paying a note on with no help they are sooo rude to me not trying to talk on top they gave me a bad key then tell me i have to fix it myself

R Tony Auto Sales is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.