Reviews

This profile includes reviews for General Motors Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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General Motors Corporation has 51 locations, listed below.

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  General Motors Corporation

  PO Box 33170 Detroit, MI 48232-5170

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  General Motors Company

  PO Box 909989 Milwaukee, WI 53209-8989

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  General Motors Corporation

  PO Box 300,MC 482 C20 D71 Detroit, MI 48265

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  General Motors Corporation

  PO Box 419348 Kansas City, MO 64141

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  General Motors Corporation

  PO Box 30098 Parma, OH 44130-0098

Review Details

• Review fromMark B

  Date: 05/28/2025

  1 star
  I have been waiting nearly 10 months for a reimbursement for a tow bill. The repair ended up being a warranty repair under the Emissions Warranty coverage. Once every two weeks I get this email from them RE: Thank you for contacting GMC, “ Hello Mr. ***, I hope all is well with you. We are still waiting on approval. Again, I am really sorry for the delay. I will update you again in the next few days Have a great Evening! ***** GMC Customer Assistance

• Review fromMike B

  Date: 05/11/2025

  1 star
  I have a 2015 and a 2017 Silverado and both have the same problem with the radio. You can not use the touch screen at all and the radios both will change channels on there own. No dealerships around will fix the problem. Many complaints on the Internet with the same issue.

• Review fromDanyelle R

  Date: 05/08/2025

  1 star
  2017-2018 Chevrolet Trax has a known turbo charge issues. I own 2019 Chevy Trax for the last 60 days my check engine light has turned and off on its own, the vehicle is that knocking sound. On 4/27/2025 I am driving on the highway doing 55 mph and the vehicle begin to slow down. I had to pull over turn off the car for several minutes which is unsafe on a major highway. I paid for vehicle diagnostic that determined P0299 which means turbo charge is not flowing sufficient air which resulted in vehicle not excelerate, SAME issue as 2017-2018. I spoke with someone at GMC on 5/5 explained my issues, I was told oh yes your vehicle has special coverage just to find out today the special coverage is for a Valve intake. I called back to GMC just to be told we do not have your case created for you and even though it's a known issue with 2017-2018, the 2019 has not been investigated yet therefore this will be a cost you'll have to pay out of pocket. GMC can offer cost assistance that's all. I've owned 2 Impala, Traverse, Camaro and now a Trax. GMC will not get anyone more of my business. This is unacceptable when they're fully aware the entire TRAX from 2017 going forward will have them same issues. I filed a complaint with NHTSA.

• Review fromThomas T

  Date: 05/08/2025

  1 star
  While I love my Yukon I will never own another GM vehicle again. Bought in February two months later the valve body goes out and there are no parts to be shipped no eta my car is sitting at a dealership, no rental..

• Review fromRyan N

  Date: 05/06/2025

  1 star
  We have two $100k Chevy Tahoe High Country. We received notification of the L87 engine issues that GM was fully aware of but did not disclose when we got into these cars a few years ago. Several accidents and injuries have been caused by engine failure. Our VIN indicates that we need to take the car in to a dealership for the recall. We took one of the vehicles today and the service center informed us that it is critical but they have not been given to remedy to fix it so you can either stop driving the cars we pay for or drive it at your own risk. At least we have paperwork indicating we attempted to fix the issue but GM hasn’t provided a remedy to fix it in the event ours lead to an accident or injury. Luckily ours our leased and the lease ends this summer. Until a few days ago, I planned on leasing two brand new replacements this summer but there is no way I will be doing that since the dealership was nice enough to advise me that the new models will have the same engine. Imagine…. A $100k car that GM sells to customers while knowing of a catastrophic engine issue in order to save a few hundred dollars at production. Then you read all the **** they have out customers through the last few years denying it. How does a lifelong GM lover forgive this??? Why on earth would I buy with GM knowingly puts the cars have the same issue. Looks like I will be taking first leap to another manufacturer this summer for two new cars.

• Review fromChristeena N

  Date: 04/29/2025

  1 star
  Bought a 3025 Chevy Equinox it broke down at 3,500 miles I my way home from my grandfathers funeral, and AGAIN at 17,??? Right after we got back from vacation. So I obviously can’t travel with this car even though it was BRAND new when I bought it. Went to go trade it in and because it was SERVICED on the same thing (air intake FAILURE) it lost 10k in value. NEVER AGIN EILL WE OEN A CHEVY, unless they make this right! Take bake your LEMON

• Review fromCraig F

  Date: 04/10/2025

  1 star
  I will NEVER purchase another GM vehicle! I had purchased a 2021 GMC Sierra with the 6.2L V8 L87 engine, and within the first ten months, I had three catastrophic engine failures that never the placement of a new engine. GM offered me $1K for my troubles, and eventually after quite a bit of pushing, they elected to swap my vehicle with a new vehicle, same model. Now, I am beyond the allotted warranty, and I had another catastrophic engine failure that will costs me $13,800 for a new engine. Why sale these vehicles if the product will not last? Why not inform the customers that the vehicle will not last? What happened to being proud of the American product you make and sale to consumers? Research shows that over 877K engine failures on models between 2019 and 2024, and GM is still selling models with this same model. Where are GMs moral ethics? Cannot even image what their mission statement actually says or should I say, should state!!!

• Review fromScott K

  Date: 03/21/2025

  1 star
  General Motors truly doesn't stand by their products or customers, and likes to define their own terms after the fact to justify not having to reimburse customers.... but they don't inform you about it until after the time frame (which is subject to change on their choosing) WHAT A BUNCH OF GARBAGE 100K on a truck but go f yourself if it breaks down... they keep it for over a month while youre stranded on a trip and string you along spoon feeding you scripted bs and end up forcing you to spend thousands out of your own pocket.

• Review fromChris K

  Date: 03/17/2025

  1 star
  I had a 2020 ***** malibu but has been took by my bank. Couldn't afford to keep dumping money into a lemon. The vehicle 221 k mileage and has 2 motors and 2 transmissions put in it and now transmission # 3 as well as possibly a new motor.

• Review fromBradley F

  Date: 03/15/2025

  1 star
  I had a 23 GMC ****** 1500 back when I first purchased the truck ** thought it wise to start selling unfinished trucks early 23 At the ****** dollar level but if you paid ****** you got a whole truck. I had to fight with ** and got the sense they dont really care about the consumer. Fast fwd to now I am 550 miles from home 23 ****** broke down *** down inoperable for about a month now. ** is rolling cars off the assembly line every day parts shortage my a** its called priorities lets build more vehicles s**** our base. Personally I dont think this strategy will win the day. I was in a difficult situation I needed my truck so I traded in the truck for an F150 and lost I lost thousands. And ** lost a new customer for life.