Customer ReviewsforLittle Caesar Enterprises, Inc.

Got a bad pizza and they said they would refund but theyve never sent it.

******** care is difficult to get i touch with. Their employees at ****** IL by route 30 and ******* are incompetent. They all need to be replaced. Just look at their ****** reviews.

I purchased dinner on 06/28/24 for my family at the * ****************** location in ************, **. When the order was ready my fifteen year old daughter went inside to ask if the hot and ready pizzas for our order were ready. An older, heavy set worker with gray hair made an inappropriate sexual comment to my daughter when she asked if they were ready stating that she could pick five of them (the workers) and that they were all hot and ready for her. I believe he may have been the store manager as he was in a different shirt than all other employees. She immediately felt offended and uncomfortable and came to the car to tell me about what had happened. As a concerned and very upset father at this point I then proceeded to step inside to ask for a manager. A young tall skinny man with longer hair and a ***** approached me at the front counter and I explained that it was inappropriate and he agreed and nodded his head. I believe he understood and felt the concern I had as a father. However from my understanding the employee I was explaining this to was standing present next to the other employee as he said the comment. I am leaving a comment here and have attempted to contact the corporate number with no response and will continue escalating my concern. This has also been addressed with my legal team under the classification of sexual harassment and has also been provided in the communities social media pages to make other families aware of the situation that has taken place. I have also informed local authorities of this situation. Im not sure what the companies standards are as far as allowing this type of behavior in the workplace, but being in retail management myself this is an unacceptable form of behavior especially to a minor and should not be tolerated!! I will be looking forward to a resolution to this from Little Caesars Pizza.

On numerous occasions our on line orders were given out. Even one time someone claimed to be me and they gave out our pizza portal number. Today they are saying they do not have our order posted. I have a screen shot of the order and even an email that says it is ready. They are completely ignoring me now.

On 3/29/2024, I placed an order with Little Caesars via app and would be delivered via DoorDash. My order was never delivered because the store I ordered from, ran out of ingredients (completely understand). I requested a full refund the same day and was told it would be ***** business days before I would receive it. I called for an update on 4/16/2024 and was told that it would be escalated to LC directly. Today is 4/23/2024 (almost a month to the incident) and I've gotten nowhere but around with this company. I don't recommend anyone using the Little Caesars app for ANY purchases!

I ordered online for delivery from little Caesars on March 24 2024 my order was cancelled by the store I called to see why and was told they couldn't fill my order and I would get a refund in 10 days today is April 10 2024 I ********'t received my refund I have been calling and calling everyone is giving me the run around and I still haven't received my refund!!

Do not go here! They allow their employees to steal from customers. Went to get one pizza and one 20oz drink. Should have been 9$ and some change. Thats what my reciept said and what my account said for two days. Then I see the charge went from 9$ to 56$. So someone gave themselves a tip on the reciept they didnt give me to sign. They only gave me a different one.

I ordered pizza in 01/24/2024 and asked for it to be delivered. When the pizza was delivered it wasnt even what I had ordered. I reached out to the little Caesars delivery support and they said they were going to refund me 100% of what I paid. (Over $40) it has been almost a month and every time I call I get the same excuse. That its been escalated to pls allow more time. Its ridiculous.

While visiting family, I experienced WORST service I have EVER received from Little Caesars Pizza. I called twice to place my order which was around 6:30. Received no answer but was referred to the App (which Ill NEVER use again) to place my order. I placed my order which I took a screenshot of. They sent me a text when it was ready. When I got home, my order WAS NOT COMPLETED. I ORDERED THE ******* STYLE DEEP DISH, WITH EXTRA CHEESE AND MUSHROOMS. WINGS, AND 2 Pepsis. The Pizza looked like SOME C*** THROWN TOGETHER, HALF COOKED WITH ONLY MUSHROOMS AND EXTRA CHEESE. I HAVE COPIES OF WHAT I ORDERED. Some LAME female by the name of *******kept saying SHE ONLY GOT MUSHROOMS AND EXTRA CHEESE.. I TOLD HER NUMEROUS TIMES THIS IS NOT CORRECT! SHE REFUSED TO REPLACE MY ORDER EVEN THOUGH I HAD PROOF, NOR offer ANY type of compensation. The more I tried to explain, the more she refused and we got into a SHOUTING MATCH. The next thing I knew she had hung up on me which only made matters WORSE. I called back and the rest is censored history. I HAVE NO REASON TO LIE, SCHEME, OR PLAY GAMES. ALL I WANTED WAS MY FOOD EXACTLY THE WAY I ORDERED IT. THIS IS ABSURD AND UNCALLED FOR. NO CUSTOMER should EVER be treated LIKE THIS & AS FAR AS IM CONCERNED THAT FOOD CAN GO ** *** ***. I DESERVE TO GET EXACTLY WHAT I PAID FOR WITHOUT HAVING A DEBATE ABOUT IT. After this experience, LITTLE CAESARS will probably never get my business again ????