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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Wallpaper

Fathead, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wallpaper.

Reviews

Customer Review Ratings

1

Average of 21 Customer Reviews

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Review Details

  • Bernie C

    Date: 06/04/2025

    This company is absolutely horrible I have sent 4 emails asking for updates about an order and havent heard a word. Website states 5-7 days for the product I ordered, its been 11 and its still unfulfilled. They charged the account in less than 2 seconds after placing the order but not product and no updates.

  • Joseph M

    Date: 06/03/2025

    The worst customer service. There isnt a phone number to call. They dont answer there support email. I have been waiting almost a month *** have not heard a peep. Do not order from them

  • Judy Y

    Date: 06/03/2025

    Worst customer service. Full order was not delivered and yet they wont refund me for it. Do not use this company.

  • Mindy D

    Date: 05/30/2025

    I would leave negative stars if I could!!! DO NOT order from this company they do not reply to emails. They do not have a phone number. Their exchange policy is awful. DO NOT USE FATHEAD

  • Ray T

    Date: 05/15/2025

    I ordered a customer big head for my daughter's graduation. I approved the proof and moved forward with the order, and waited. A week before the graduation date, I reached out to the company asking for an ETA as I was getting worried. They never responded, never sent an ETA, nothing. I requested to cancel the order, but still no response. I had to reach out to my credit card company to dispute the charge because I never received the product I ordered. Terrible service!

  • Kimberly M

    Date: 01/08/2025

    ******** customer service will never purchase from this company again. I ordered a Fathead which was delivered in a rain storm and arrived a wrinkled mess. You would think for a $50 sticker the packaging would be water resistant. It was a gift so i wanted to return it. They repeatedly ask the same questions and for the same photos over and over again ignoring your actual concerns. They waste your time and offer no solution except a 20% off coupon. No thanks I will never purchase from them again

  • Maria L

    Date: 10/22/2024

    We have reached out 8 times to the company in regards to our products arriving damaged we have not heard back from the company

  • Maegan B

    Date: 10/06/2024

    Placed an order for a large wall decal and wasn't impressed with the grainy quality. **************** has stopped responding to my emails. My mother in law placed an order, which I was trying to help her resolve because she has a hard time using the internet, and it never shipped! Fat Head has stopped communication regarding that order also!

  • Sabrina E

    Date: 10/02/2024

    I ordered one item from them for my sons welcome home party for **** boot camp. They said they shipped it and delivered it, I never received it and have sent 2 emails now about it with no response.

  • James L

    Date: 05/02/2024

    Order an item and they pretended to make it and ship it. Neither of which was true. When I finally got through to customer service over email (their customer service number is fake on their website, its not set up to receive calls!) they offered a gift card for another item. Their business seems to revolve around taking orders for items that they never intend to make and then directing you to posters or stickers that they have already produced by refunding you with a gift card. Very disgusting business practice, but be forewarned if you chose to order anything from this company.

Fathead, LLC is NOT a BBB Accredited Business.

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