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Business Profile

Painting Contractors

Kidder Painting Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/10/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** Kidder was paid $1400 on 6/26/22 as half payment for deck repair and staining and some interior painting. On 6/28/22 he began the job, but used the wrong color stain and didn't discuss with us until it was already applied outside the back door. At that point, we had him continue since it was too dark to change. However, he only applied a partial coating and not at all in some places. For instance, our front deck is half finished, which looks ridiculous. Another porch he didn't touch at all. The rest is completely uneven and we would have been better off had he never touched anything. None of the boards were repaired. We will need to have all the work redone. Since it has been 4.5 months, we don't know if there will be an unevenness due to weathering between the new and old work. We don't even know what stain brand or color he used. This has been a disaster. ***** kept saying he was waiting for stain, weather, etc. But we always had to reach out to him. Now he has stopped responding all together.

Kidder Painting Services is NOT a BBB Accredited Business.

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