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Business Profile

Granite

Crown Granite & Marble

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • les J

    Date: 05/07/2024

    Go elsewhere. ***** either can't or didn't measure correctly. He was super nice and friendly, right up until I called with issues. Radio silence after that. Will be filing in small claims court and update with results. One piece goes from 2" to 2.5" of overhang. Another from 1.5" to 1.25" One end has no overhang. One corner nicely rounded, other too are not. Machining marks on one surface not polished off.

  • Pat R

    Date: 04/22/2024

    Very disappointed in the job and no concern for customer satisfaction. L shaped countertop was cut too short on one side so installer pulled it away from wall to make it cover cabinet on the other end. He glued it down before showing it to us. I tried to tell him the gap from the wall, almost a full inch was too big. He made excuses saying the wall wasnt straight. He lied and said the backsplash would cover it. Well it didnt. Our backsplash installer had to build out the wall to try to cover up the big gap as the backsplash had nothing to sit on. We had to pay him for an additional day to fix their mess to salvage the job. One end of the counter has an overhang of 1 1/2 and the other end is 2 1/2. It was crooked and another piece over a small counter cut uneven and didnt line up with the sidewall either. Window sill piece has a ***** in it. Owner was supposed to come out and look at it after repeated calls and texts. Instead two workers were sent and offered us $100 compensation on an over $3000 job. Plus our additional cost to fix it. Buyer please beware. Sloppiest job and terrible customer service. I have pictures to prove.

Crown Granite & Marble is NOT a BBB Accredited Business.

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