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Find a Location

Tuffy Auto Service Centers has 1 locations, listed below.

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    Business ProfileforTuffy Auto Service Centers

    Engines

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Tuffy Auto Service Centers states they offer auto repair 

    Business Details

    Location of This Business
    Grand Rapids, MI 49503-1362
    BBB File Opened:
    1/1/1997
    Years in Business:
    27
    Business Started:
    1/1/1997
    Date of New Ownership:
    3/1/2024
    Business Incorporated:
    1/1/1997
    Type of Entity:
    Corporation
    Alternate Business Name
    • F & F Service Centers, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Asim Altaf, Owner
    Contact Information

    Customer Contact

    • Asim Altaf, Owner
    Additional Contact Information

    Fax Numbers

    • (616) 458-1670
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William B

    1 star

    05/31/2022

    I took my 2007 Saturn car to this Tuffy brake repair business because the brakes appeared to start to be dragging the cars speed down in city driving. After about 30 minutes the business manager told me that his mechanic told him that both the front and back brake systems needed to be replaced, especially the front brakes.Calapers , pads, rotors , hoses , lah? , for a total price of $1430.97 I asked for and received a copy of the itemized repair estimate.Because the estimate was so high, I took the car to a mechanic that has always done my serious mechanical work on my cars and trucks. My regular mechanic carefully examined the car in my presence and assured me that none of the list of parts listed by the Tuffy mechanic needed to be replaced.

    Tuffy Auto Service Centers Response

    06/01/2022

    TO WHOM IT MAY CONCERN CUSTOMER BROUGHT TO TUFFY AUTO SERVICE CENTER FOR BRAKE INSPECTION INDICATED THAT BRAKES WHERER HANGING UP AT TIMES. VEHICLE WAS INSPECTED AND FOUND ** WHEEL HARD TO TURN LOOKED AT BRAKES WHILE PADS STILL HAD SOME TIME ON THEM THE ** ROTOR WAS GETTING HOTTER THEN THE REST THEM WITH AGE AGE VEHICLE AND PROBLEM THAT WAS FOUND SUGGESTED REPLACING CALIPERS HOSES PADS ROTORS ON FRONT. ALSO GAVE CUSTOMER OPTION TO DO CALPERS AND HOSES ONLY ON FRONT. REAR BRAKE HAD SOME TIME BUT CONDITION OF ROTORS WAS POOR HAD SUBSTANCLE RUST CUSTOMER WAS ADVISED. ******************** PRIDES ARE SE** ON HONESTY AND *********.

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