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Business Profile

Convenience Store

Folk Oil Co., Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Convenience Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    First, I did not receive my W-2 until today. They are late every year. When I opened my W-2, only $47 dollars had been taken out for federal taxes. That is not correct. In February 2023, I submitted a request to have my exemptions set to zero. ******************* at Folk Oil is the one that is supposed to change it. ******************* did not change it. Now there are numerous employees including myself that will have to pay taxes because ******************* did not do her job. When emailed about this issue, ******************* said that we can only claim a dollar amount we want withheld every paycheck. I humbly request that you look into this matter because myself and other employees would like this fixed and ******************* will not rectify the situation. I am not blaming Folk Oil as a whole, just *******************. This has been brought to the attention of people above her, but nothing has been done.

Folk Oil Co., Inc. is NOT a BBB Accredited Business.

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