We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Modular Buildings

Ritz-Craft Corp.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Michael L

    Date: 06/19/2023

    My wife and I purchased a Modular home from Ritz Craft that ended as a disaster...........Too much to write here.... Feel free to contact us directly at: *** *** ***** *** ******* ******** *********** New York ***** ****

  • su g

    Date: 10/26/2022

    Stay away from Ritz-craft! Purchased home and Build on site in Dec 2018. Less than 6 months and the trusses were sinking and cracking the drywall. Dips at every truss across ceiling was up to 2 inches in drop from one truss to the next. They did inspection and nothing could be found for why this issue was happening. The solution (which did not get to the root cause of the ceiling dropping throughout the house) was to have a drywaller come in and fill in the gaps. I said that was a patch not a solution to why the trusses were sinking. SO, they patched the ceiling with mud painted and walked away. Less than one year later...same issue. So we at end of 2019. Now i cant get them to come because of covid,. 2 years later and many many calls they still cant come. Then a letter, 2021 asking them to look at issue. Excuses excuses and this person had tragedy and no one followed up. Another letter and again well new guy took over and walk me through all this. End result you are out of warranty even though you let us know the ceiling was buckling again within the warranty time. My paperwork shows the extension of warranty for the ceiling for another year due to the ceiling. No one followed up after covid and no one ever calls back. Still have broken windows that they owe me fixes on. windows that wont open and stay open. Been waiting 2+ years to have my issues fixed and now neither the seller (Northwoods Cass City Mi) or Ritz-Craft will help us or answer calls. I'll be sure to not recommend this company to anyone!!!!!! Contacting a lawyer is my next step!!!!

Ritz-Craft Corp. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.