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Business Profile

Landscape Contractors

Weed Man

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/09/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people will burn your neighbors lawn and then block you so you can't complain These people burnt my lawn and I don't have service from them

  • Initial Complaint

    Date:09/19/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In August, I googled companies for a free quote for weed and lawn services. I looked at The Weed Mans website, and entered my email, phone number, and home address to receive a free quote, as it says to do on their website. Either that day or the next day, someone from The Weed Man called me to sell me their services. I said I would think about it, and asked them to email me the free quote information. I decided to not go with any companies and just do the work myself. About a week later, I looked outside my house and someone from The Weed Man was servicing my lawn. I asked them what they were doing. They (*******) said they were sent to service my lawn. I told her I didnt sign up for anything. She said that since I didnt sign anything, then I just got a free service by mistake. I asked her if I needed to call their office to let them know I do not want any further services, and she told me no, she would make note of it herself and get it taken care of for me. I never heard anything from them again, so I thought it was all set. Today, I got an email from The Weed Man for a bill for their services from that day, as well as their services today. They even came out again and serviced my lawn today while I was at work. I had no idea they were going to be at my house again. Also, they dont even have my correct information because they addressed the bill to a name that has never been my name or the name of anyone I know. They completely made up a name and are trying to charge me for services of which I had no idea. I asked for a free quote, even spoke with one of their workers directly, and they are continuing to scam me.

Weed Man is NOT a BBB Accredited Business.

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