Reviews

My experience started with Farm bureau insurance a few years ago their home services are very poor the high winds started taking my shingles off my roof I tried paying someone to nail them back on the more I paid the more came off I can’t afford to pay that kind of money anymore so I called the farm bureau agent they sent someone to check the roof and they said it was not installed correctly you see at the time the roof was only 3 years old based on the fact it was a new home built by J.V. Valadez Services LLC ed to resolve the problem with no response no actions. I got several estimates one roofer said I had hail damage still Farm Bureau Insurance gave no help but still my insurance premiums tripled. Very disappointed with their home insurance company.

Thank you for you contacting Farm Bureau Insurance of Michigan. It looks like you may be residing in Mississippi. You've reached the Better Business Bureau page of Farm Bureau Insurance of Michigan which is a single state insurance company serving Michigan businesses and residents. You may be looking for Mississippi Farm Bureau Insurance. You can visit their website here: https://msfbins.com/. We hope this information is helpful.

We had a major fire loss in mid-June 2019. When the adjuster came to view damages, he requested that I sign some forms. I called our family attorney (in the presence of the adjuster), who sternly told me not to sign anything. Farm Bureau recommended that I use a fire restoration company they contracted with to restore our soft items (clothes, shoes, purses linens...), to which we agreed. The company came and collected, inventoried, and took many of our belongings to be refurbished. We decided not to use their contractors for repairs. When we chose to select our own contractors for repairs, Farm Bureau, for some reason, decided that the fire restoration service was no longer an option for us, and required that we retrieve our own items from the restoration company. Except for a small payment of less than 4K made in July 2019, no further funds were released by Farm Bureau until March of 2020, days before everything shut down due to Covid-19. Repairs on our home were at a standstill, due to many contractors lacking the labor force needed, because of Covid infections and/or restrictions amongst employees. I was able to get contractors to begin work in spring of 2022. Since so much work had to be done, I chose to have an addition added while the required repairs were being done, so that I would not have to be displaced again, once the fire damage was repaired. I completely understand that Farm Bureau is not responsible for cost related to the addition. What I am concerned about is that cost of repairs that Farm Bureau is responsible for, have risen exponentially in cost, and the adjuster continues to request duplicate information, and has stopped returning calls. I have owned my home free and clear and have since spring of 2020. Farm Bureau is still withholding funds that should have paid years ago. Since there are no liens, and I am the sole person with interest in my home. I have a right to spend the funds as I see fit.

Thank you for taking the time to visit the Better Business Bureau page of Farm Bureau Insurance of Michigan. We are sorry to hear of your experience and want to make sure you get this information to the right company. At Farm Bureau Insurance of Michigan, we are a single state insurance company meaning we can only write insurance for businesses and residents of Michigan. Your zip code indicates you are in another state. I hope this information is helpful.

Farm Bureau has been great to work with. They are responsive and work with reputable repair shops. They cover OEM car parts which Ive learned other companies do not. I was in an accident caused by a driver insured through USAA and dealing with them has been a nightmare. Farm Bureau has advocated for us during the difficult battle. I highly recommend them!

Thank you so much for your comments. We are extremely happy to hear of the wonderful service you are receiving from a fellow Farm Bureau! We noticed your zip code is in Idaho. This Better Business Bureau page is for Farm Bureau Insurance of Michigan. We are a single state operation and only have the ability to insure and protect residents and businesses in Michigan. I bet the Idaho Farm Bureau would love to hear about how great they are doing.