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Find a Location

Shoreline Vision has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Shoreline Vision

      1266 E Sherman Blvd Muskegon, MI 49444-1847

      BBB Accredited Business
    • Shoreline Vision

      1445 Sheldon Rd Ste 100 Grand Haven, MI 49417-2479

      BBB Accredited Business
    • Shoreline Vision

      1298 E Sherman Blvd Muskegon, MI 49444-1847

      BBB Accredited Business
    • Shoreline Vision

      301 Center St Muskegon, MI 49445-3104

      BBB Accredited Business
    • Shoreline Vision

      625 E Savidge St Spring Lake, MI 49456-1956

      BBB Accredited Business

    Business ProfileforShoreline Vision

    Ophthalmology
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/20/2018

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Shoreline Vision provides eye care services from eyeglasses, contact lenses and routine eye exams to oculoplstics, LASIK, retina care, cornea care and cataract surgery.

    Products & Services

    This company states they offer routine eye care including optical, LASIK, cataract, cosmetic, retina, cornea, glaucoma care, eyeglasses, safety glasses, contact lenses, and skin care.

    Business Details

    This is a multi-location business.

    Find a Location

    Shoreline Vision has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Shoreline Vision

        1266 E Sherman Blvd Muskegon, MI 49444-1847

        BBB Accredited Business
      • Shoreline Vision

        1445 Sheldon Rd Ste 100 Grand Haven, MI 49417-2479

        BBB Accredited Business
      • Shoreline Vision

        1298 E Sherman Blvd Muskegon, MI 49444-1847

        BBB Accredited Business
      • Shoreline Vision

        301 Center St Muskegon, MI 49445-3104

        BBB Accredited Business
      • Shoreline Vision

        625 E Savidge St Spring Lake, MI 49456-1956

        BBB Accredited Business
      Location of This Business
      1266 E Sherman Blvd, Muskegon, MI 49444-1847
      BBB File Opened:
      8/19/2008
      Years in Business:
      28
      Business Started:
      1/1/1996
      Date of New Ownership:
      1/5/2018
      Business Incorporated:
      4/30/2010
      Accredited Since:
      2/20/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Shoreline Opthalmology, PLLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Jan Peterson, Executive Director
      Contact Information

      Customer Contact

      • Ms. Jan Peterson, Executive Director
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/17/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      My husband ************************* had an eye exam done November 21, 2023. We paid in full November 22, 2023 with a care credit card. To this day January 17, **** we have not received his glasses. We were told three weeks ago we would receive a half refund and we have not received that. We have not gotten and phone calls returned in the last three weeks or heard from anyone on the status of the glasses. We would like our glasses and a refund or just a full refund plus the interest that we have been paying on our card since November.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cathy O

      1 star

      04/30/2024

      This business has such poor customer service. Besides the expense, my eyeglass frames were of poor quality. I was told that they never have complaints but after a number of return visits because my lens kept popping out, and I was forced to set up an appointment to fix it, and the staff were extremely rude. I was refused a refund .

      Local BBB

      BBB in Western Michigan

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