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Find a Location

Case Construction and Restoration, Inc. has 1 locations, listed below.

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    Business ProfileforCase Construction and Restoration, Inc.

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company states that they offer restoration and construction services.

    Business Details

    Location of This Business
    7855 Childsdale Ave NE, Rockford, MI 49341-7487
    BBB File Opened:
    12/12/2018
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Incorporated:
    2/7/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Michael Case, President
    Contact Information

    Principal

    • Mr. Michael Case, President

    Customer Contact

    • Mr. Michael Case, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Details of damages and botched job caused by Case Construction per insurance claim for kitchen and laundry room flooring replacement:*Broke refrigerator when moving to garage from kitchen. Construction people claimed they did not do this.*Scratched and dented extremely rare and expensive classic car-**** Porsche, when moving refrigerator into garage. Construction people claimed they did not do this.*Scratched, scraped, nicked, gouged, engraved, gashed, chipped, etc., all trim, all door trim, all doors and walls.*I have never seen such sloppy and careless craftsmanship in my life-caked on caulk, some areas didnt have any caulking, installed trim incorrectly, didnt fill in nail holes, didnt sand, only painted partially and with the wrong paint color and finish. *Scratched brand new flooring.*Didn't tape anything up so paint trim got on walls and construction people refuse to paint walls. *Left hole in flooring and damaged weather stripping around garage door.*Left nails sticking out of trim.*Construction people were possibly drunk or greatly hungover when working on house. They even left without announcement so unaware of how long they were actually incompetently working.Overall, there was substantially more damage when construction people left then when they initially arrived. Case Construction claims they did nothing wrong, claims they didnt break the refrigerator while moving it as well as damaging car with placement of refrigerator. They basically stated that it was not their problem and they wont do anything about anything.Would like to be compensated accordingly for the refrigerator that Case Construction broke as well as repairs on classic vehicle. Will seek repairs on trim and other construction concerns elsewhere with custom builders.Thank you for your time and please reach out soon.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    SH K

    1 star

    04/20/2024

    Unfortunately unprofessional to the point of being unethical.The contractor was a smooth talker and that was about it. Completely breached the trust placed in the company. Within months of renovation, the flooring was breaking up and mushrooms growing out of the site, along with some white stuff. Charged a huge amount but did a subpar job, using cheapest material available. Failed to complete the job, but I decided not to push the matter chalked it to a learning experience. Any complications occurring e.g. flooding even as renovation was occurring was attributed to unusual circumstances. Took complete advantage of my lack of knowledge of their industry. In hindsight, the contractor in question did not have adequate knowledge of his own field, as he misdiagnosed issues that later repair proved to be contrary to his explanations. I write this review to prevent others from suffering the same poor experience that I did.

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