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Business Profile

Retirement Planning Services

Abbs David J CFP CFS

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retirement Planning Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/21/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a small retirement coming to me, Ive done all the ppw, jumped through all their hoops. All I need now is a phone call from abb, to set up how the money is givin to me. Ive set up 4 different appointments with them. When it comes to the day and time to call , they dont, then send me an e-mail, sorry we missed you, then. I have to set up yet another appointment, just so they wont call. I call to complain, they didnt call, Im told its my fault, or my phone isnt working, neither is true, Ive waited by the phone every time, please help!

    Business Response

    Date: 07/10/2023

    This person *********************, is unknown to us. We have no record of any calls or correspondence from this person. On receipt of your letter, we called the phone number listed. The phone rang and then the line went dead.

     

    Please contact us by email or telephone if you have any other questions.

    Thank You,

    David ************

    ***************************************

    ************

Abbs David J CFP CFS is NOT a BBB Accredited Business.

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