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Find a Location

David Rice Auto Sales, LLC has 1 locations, listed below.

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    Business ProfileforDavid Rice Auto Sales, LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/6/2018

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    David Rice Auto Sales, LLC states they offer used car sales.

    Products & Services

    This company states they offer used care sales.

    Business Details

    Location of This Business
    12654 N US Highway 131, Schoolcraft, MI 49087-9401
    BBB File Opened:
    11/7/1996
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Started Locally:
    10/1/2010
    Date of New Ownership:
    1/1/2022
    Business Incorporated:
    1/22/2008
    Accredited Since:
    1/6/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Duane Davis, Owner
    • David Rice, Manager
    Contact Information

    Customer Contact

    • Duane Davis, Owner
    • David Rice, Manager

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On 3/7 I responded to an email from the dealership by requesting info about the condition of the undercarriage of the vehicle I was interested in as far as any rust. In response, I was called via FaceTime and was shown the body and interior of the car, but not the undercarriage.After asking about rust several times and each time getting a response saying that the condition was fine or No response at all, I ordered a 3rd party inspection from the Lemon Squad, which came back as "Minor surface rust". After this I agreed to purchase the vehicle and have it shipped to me in ***********, **. They received the check 3/21. After some delay, the car arrived on 4/4. Even before it was unloaded I noticed deep rust on the underside. On closer inspection there is severe rust causing perforation of the frame, pieces of sheet metal that are broken off or cracked through, nuts that are permanently fused. In addition there is a large crack in the exhaust manifold and the u-joints are extremely dry and also have rust. After contacting the dealership by email letting them know of the situation, They said I purchased the car as is and refuse to return the purchase price. I contend that I purchased the car as they told me it was, under false pretenses, which was not the reality. Therefore the contract is null and void. According to a local *********** certified ****** inspector/mechanic, the car is unsafe to drive and would not pass inspection or be eligible for registration due to its condition. The dealership was aware that I intended to purchase a car to drive up to Alaska, a drive that is not easy on any vehicle. I wonder if they bribed the inspector to give a false report. As a result of the car's poor condition, I was forced to search for and purchase another vehicle to take to Alaska, forcing me to postpone my departure (and my arrival up there), thereby postponing my start date for my summer job. This has cost me a lot of money as well as lost income.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Theresia R

    1 star

    12/26/2023

    Very disappointed we basically are paying payment for a lemon that they sold us now our car don't run because they sold us the car that has no catalac converter timing cover was leaking oil the said they got new tires on there not it needs an alignment car came with no spare tire when they took it to a tire place there were no tire sensors put on power steering was leaking they gave us a belt it broke same day we bought a new one it broke I called and told them they told me they will get a hold of a towing company to get it up there because we couldn't drive it there they kept our refer a friend money to pay for the tow they kept it for 2 weeks we didn't get a loaner car we kept calling to check and they told us it was an alternator so they got an alternator but not new I have family that had issues with ther vehicles they got from that dealership

    Local BBB

    BBB in Western Michigan

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