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Business Profile

Gun Equipment

Foxx Holsters, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Equipment.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/24/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order online on April 1, 2023. Payment was made and you sent me a confirmation for Order # FH743314-15.Your website stated orders are usually filled in 4 to 6 days, not including weekends. After patiently waiting, Ive reached out several times, through your website contact feature, and then three times by email.I realize circumstances arise that *** delay production schedules. That is understandable. What I cannot understand is total silence from them after multiple attempts by me to check the status.I see the payment status of the order marked Paid, yet the fulfillment status is marked Unfulfilled. There is no indication if production has begun or not.I need the holster I ordered. I chose them after getting several positive comments about the quality of their holsters. But today, I am starting to question my decision to order with them.A return email, or even a phone call, to let me know when I can expect to see my holster is not too much to ask.

  • Initial Complaint

    Date:02/06/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello I placed an order on 1.4.2023. Order # FH742961-15. Never received the item. I contacted the company couple of times with no answer.This my order:1 x Clip Options for ********************** Holsters*** - J-Hook BLACK for $5.99 each 1x Clip Options for ********************** Holsters*** - Low Profile Large (Deeper Carry) BLACK for $5.99 each 1x Little Foxx IWB Hybrid Holster (***** ********** ***** ********** for $39.00 each Select your Firearm: CZ P-10S Select Your Draw: Right Hand Comfort Pad: Add the Stitched Comfort Pad (Adds an additional week lead time)Add the New Spring Steel Metal Clip to ************* No, not at this time _boldVariantNames: Add the Stitched Comfort Pad (Adds an additional week lead time)_boldVariantIds: ********** _boldProductIds: ********* _boldVariantPrices: **** _boldBuilderId: ********** _boldOptionLocalStorageId: 462344373_953696585 1x Comfort Pad - Add the Stitched Comfort Pad (+$12.50) Adds an additional week lead time for $12.50 each _boldBuilderId: ********** Subtotal : $63.48 USD Shipping : $25.68 USD Total : $89.16 USD

Foxx Holsters, LLC is NOT a BBB Accredited Business.

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