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Business Profile

Fulfillment Services

Clarus Commerce LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

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Complaint Details

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  • Initial Complaint

    12/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    You still haven't paid out a ******* rebate that was approved 6 months ago. Your support has stopped responding to the ticket.

    Business response

    01/30/2025

    Regarding the consumer below, we have emailed with this consumer on December 12th and sent his $600 MasterCard Gift Card for the ******* rebate on December 18th and it was redeemed the same day. 

    Customer response

    01/30/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    **** ******

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BBB Rating & Accreditation

BBB accredited businessA

Accredited Since: 9/1/2023

Years in Business: 2

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

2 Towne Sq Ste 200

Southfield, MI 48076-3761

Visit Website
(888) 795-6442

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Customer Complaints Summary

8 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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