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Business Profile

Retail Florist

TFI Enterprises, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Florist.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromShamika R

    Date: 02/13/2024

    1 star
    I ordered a plant through Thrifty Florist on line through their website for a family friend whom just lost her husband. The plant the recipient received was not the plant I paid for. I spoke with management concerning the issue and was told that they do not fulfill the orders and that orders are sent out to a flower shop that delivers where I needed the plant to go. It turns out that the flower shop that Thrifty went through didn't have the ceramic pot that the plant came with. I wasn't notified that my order couldn't be fulfilled and the shop sent a plant with a totally different pot and decor that I definitely didn't approve of. Their resolution was to pick the plant back up from the grieving wife in order to get a refund. Management didn't care that this issue could have been avoided if I was notified that the plant I ordered would not be delivered because the flower shop who is to send the plant didn't have it. I would have just canceled the order. So, I feel the companies did what they wanted to do to make money. I am very displeased in their communication process with their affiliates and I feel like I was made to buy something that I would not have never picked out in the first place. Thrifty Florist

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