We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Vicksburg Chrysler Dodge Jeep Ram

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

This profile includes reviews for Vicksburg Chrysler Dodge Jeep Ram's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Vicksburg Chrysler Dodge Jeep Ram has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Andrew M

      Date: 09/16/2022

      Andrew M

      Date: 09/16/2022

      I have a 2012 Town and Country that needed head/ engine work as the service bulletin that identified an issue was expired. I had already taken it to 2 other shops who said this was the issue but their quote was higher. When I called this business I was made to feel as though I had no idea what I was talking about and this probably wasnt the problem. After paying for a full diagnostic from them they agreed with the other shops provided a quote less than surrounding other shops which led me to use them. They had a quick turn around but told me the technician that had done the work had an emergency and was unable to finish the job (he was halfway through it) but I was told he texted instructions to his boss on how to complete the job. I understand this stuff happens and conveyed to them so. They called the next day saying it was done and ready to pick up. I drove it home and found that the ** wasnt working. When I called them they said nothing they would have done would have caused this and wanted me to pay for another diagnostic appointment. When I tried to reason with them they suggested I either agree or take it elsewhere. So I took it elsewhere. The shop I took it to agreed to look as it didnt seem right from their point of view and after 5 minutes on the hoist, found that they had unplugged the ** condenser and didnt plug it back in. Why they unplugged it, I have no idea as they were adamant that they didnt need to touch it. This company has been nothing but condescending, disrespectful, and difficult to work with. I will never take my vehicle here again or suggest it to anyone else. I guess the saying you get what you pay for rings true. They were cheaper for a reason.

      Vicksburg Chrysler Dodge Jeep Ram

      Date: 09/20/2022

      The technician had indicated that he probably did leave the connector off of the air conditioning compressor, prompting my call to the customer. I apologized for any confusion during my absence the previous week. I had offered that the customer return with the vehicle and we would inspect and verify the cause of the air conditioning issue at no charge. I was informed by the customer that the air conditioning had already been repaired. I again apologized for our error. The dealership sent the customer a gift card to help reimburse the time spent fixing the issue. 

    Vicksburg Chrysler Dodge Jeep Ram is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.