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Find a Location

McDonald Audiology & Hearing Health Care has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • McDonald Audiology & Hearing Health Care

      961 4 Mile Rd NW Walker, MI 49544-8252

      BBB Accredited Business
    • McDonald Audiology & Hearing Health Care

      4444 Kalamazoo Ave SE Grand Rapids, MI 49508-4600

      BBB Accredited Business
    • McDonald Audiology & Hearing Health Care

      403 S Nelson Greenville, MI 48838-2155

      BBB Accredited Business

    Customer ReviewsforMcDonald Audiology & Hearing Health Care

    Audiologist
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

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    24 Customer Reviews

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    • Review from Tom L

      5 stars

      07/10/2024

      I've been receiving hearing services from ***** in the ********* office for several years now. She is always professional and a great listener. The support staff is consistently friendly and helpful. I am very pleased with my experiences with McDonald Hearing.
    • Review from William D

      5 stars

      07/06/2024

      The staff are friendly, courteous, and great listeners who understand your needs. I have been seeing them for years and there are no other businesses that come close to giving you the local feel and comfort. Highly recommend it to anyone who needs new hearing aids or for a hearing test.
    • Review from Ted B

      4 stars

      05/25/2024

      Was very nice and friendly. They were very knowledgeable and able to fit me with a hearing aid to suit my needs. I would definitely recommend McDonald hearing to anyone looking for hearing aids
    • Review from Robert F

      5 stars

      04/08/2024

      I was very impressed once again! Answered most all my questions before I asked; Professional, courteous and efficient! I highly recommend them should you need their services!
    • Review from Cindy H

      5 stars

      02/07/2024

      Get the be best care, never rushed, always work to adjust what needs to be. Everyone is very friendly and professional!
    • Review from Tom L

      5 stars

      01/05/2024

      Lori the receptionist and Dr. Lyons the Audiologist are who I have the most experience with and they are excellent at their jobs. Always knowledgeable and professional. I highly recommend McDonald Audiology!
    • Review from Mike S

      5 stars

      11/21/2023

      McDonald Audiology is an excellent hearing aid resource. Their staff is highly professional and very welcoming. They go above and beyond in serving their clients! I would highly recommend them !!!
    • Review from Larry D

      5 stars

      08/08/2023

      Absolutely a wonderful, professional place to deal with. Do not hesitate to go there!
    • Review from LORRAINE R

      1 star

      08/01/2023

      My husband and I went to get new speakers for our hearing aids. We each had one bad speaker. We were charged $180.per speaker (2) and on top of that we were charged $130 office visit. They didn't come to our home, we went to their location and it took her all of 10 minutes to fix them.Most of the time we were there, we were waiting to be waited on.In checking with other like businesses, they charge $100 per speaker and no office visit charge. We feel we were excessively overcharged. In speaking with them about it,we got no where. This happened on July 14 and we have heard nothing more from them.
    • Review from Carol R

      5 stars

      05/22/2023

      McDonald Audiology is a very professional and helpful business for hearing loss. Whenever I need assistance with my hearing aids, ***** and *** have always been able to help. They offer professional advice and have kept my hearing devices at optimal performance. They understand my needs and make me feel confident I'm getting the best option for my hearing.

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