We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Sporting Goods Retail

Pyntek L.L.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sporting Goods Retail.

Reviews

Customer Review Ratings

3.67

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Dave S

    Date: 07/21/2024

    I have purchased 2 holsters from Pyntek for different guns. Both have preformed great. After 2 1/2 years, 2 screws fell out. I contacted him and he mailed me a full set no charge. Great customer service! *****

  • Stephen S

    Date: 09/06/2023

    I ordered my Holster on 8/6. I called the company and **** answered the phone. He told me he was working on my Holster and I should receive a tracking number within a day. As busy as he is , he took the time to answer my call and promise me a tracking #. I am highly satisfied with this company. This is my second holder and I am so pleased with the holster that I had to order again.

  • David L

    Date: 08/24/2023

    David L

    Date: 08/24/2023

    I made my purchase in 7/29/23. I have received no response on my order. I contacted the company 3 weeks into my order about my status. I never received a reply. I sent another email about my order 2 days prior to the 4th week and have yet to receive a reply. I even called the business phone number and there was no answer. I requested a refund via email, again there was no reply.I will never recommend anyone do business with this company. I believe I must contact my credit card company to file a dispute. I just want my refund and will never purchase anything from this company going forward.

    Pyntek L.L.C.

    Date: 08/27/2023

    I received *****'s email after he claimed to have emailed me prior. I did find his first email in my spam folder and then sent a follow up email to his aggressive email that I attached below.

    "Its been 6 days, since I emailed you about the status of my order and have yet received a response from you. When I originally purchased the case on 7/29, it indicated there will be a 3 week wait. In 2 days it will be 4 weeks and I have yet to receive any update on my order.

    At this point, I am requesting a refund asap. I am no longer willing to wait for this item. I will contact my credit card company and file a dispute. I will also contact the BBB to file a complaint on your business. I do not want to go this route, so please resolve this issue ASAP.

    I expect a reply email with a response." 

    Then I replied with my response, which I also attached below and instantly refunded. 

    "*****,

    I apologize that you didnt get a response. I did find your original email in my spam folder, so thats the reason you didnt get a response. Im a custom holster builder and build high quality products and my lead-time is an estimated time-frame, currently Im working between 3-4 weeks. Your order was going to be completed tomorrow by the way!

     I dont respond or tolerate to meaningless threats that have no impact on my hobby/small business " I will contact my credit card company and file a dispute. I will also contact the BBB to file a complaint on your business  I apologize you feel that way, and your refund has been sent *****

    Thank you, 
    Mark "

Pyntek L.L.C. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.