Reviews

Review Details

• Review fromdoug m

  Date: 03/18/2025

  5 stars
  Rapid Roofing, and their crew lead *****, did a wonderful job. The crew was fast and courteous, and went over the whole job, making sure I was pleased with everything. I would recommend them highly.

• Review fromCraig H

  Date: 03/12/2025

  5 stars
  Fantastic work, great communication, would definitely recommend for all your roofing needs.

• Review fromTravis B

  Date: 03/07/2025

  5 stars
  Great job. Fast, communicative and thorough! Hopefully will work with them again in 30+ years.

• Review fromNatalie C

  Date: 09/26/2024

  5 stars
  I would highly recommend this company due their honesty, professionalism and expert work efficiency. I appreciate all their help in getting my project completed.

• Review fromDanny H

  Date: 09/11/2024

  1 star
  Thay damaged my gutters and did not pay to fix I paid 1260 to fix thay are thieves do not use them

• Review fromGarrison G

  Date: 06/07/2024

  2 stars

  Garrison G

  Date: 06/07/2024

  Rapid Roofing replaced my roof. It only took them about 7 hours. They arrived on time and were very friendly. They left nails all over the yard and they left a tarp that ended up getting stuck in the power lines. They eventually came out to clean it up. I discussed replacing the soffits with the sales rep and they did not perform the job. He stated he would work with his team and get back to me. He never got back to me. They only replaced the roof. When I contacted Rapid Roofing they stated their sales rep would give me a call...I never got a call. Now I have a new roof with old wooden soffits that still need to be replaced.
  

  Rapid Roofing

  Date: 06/11/2024

  Our sales representative, *****, was the person who originally worked with ************** on his roofing project. The initial proposal that ***** wrote up actually did include a bid item for replacing the soffits on the house, but the final signed contract did not include any additional scope of work for replacing soffits. The roof was installed on 3/20/2024. As ************** said, there were a few issues that did arise after the installation of his new roof, but we came back out in a timely manner and addressed the issues. From our understanding, the homeowner was happy with our work and happy with his new roof. One of our employees, *****, reached out to ************** on 5/2/2024 to try and collect the final payment for the work that we had done, which was to be paid upon completion. This is when ************** made us aware that he wanted to work with us and have us come out and replace his soffits too. At this point, we still had not been paid for the roof installation and we wanted to collect the final payment for the work that had been done. Upon our attempt to collect the final payment for the work that we did, ************** stated that he wanted to pay us the remaining balance of his roof installation by paying a payment plan. The customer did not use financing for the job and a payment plan without financing is not something we would ever do. We tried for weeks to collect the final balance, and ***** was eventually able to get ahold of ************** on 6/7/2024 and he agreed to pay us his remaining balance in full, but also expressed that he would be leaving us a bad review on our BBB page because of his experience with our company.

• Review fromElizabeth W

  Date: 04/19/2024

  5 stars

  Elizabeth W

  Date: 04/19/2024

  When I found an area of shingles blown off the front of my home's roof in March of 2024, and with severe storms being forecasted for the coming weeks, I called my homeowners insurance to ask about assistance protecting my home. My agent informed me that the age of the existing roof (25 years) excluded State Farm from financing repair. I asked for advice for getting reputable work done. Rapid Roofing in **** had just completed a job for a very satisfied client of the office, and I was given the contact information. A phone call to RR that afternoon got me a roof inspection and consultation by **** immediately the next morning. His assessment was thorough and without any pressure to overinvest. I explained my concern about the risk of damage to my interior if the weather turned as predicted and the exposed hole remained. **** assured me that he would seal up the exposed area himself rather than delay getting a crew together, and the next morning there he was up on the roof tightly covering the gap. In fact, the actual replacement was on pause forced by snow and heavy winds, but my house stayed tight and dry. And the day of the replacement with new roof for house and garage was done by a great crew under the supervision of *****, keeping me informed through the conclusion of the job. One minor complication was that after all workers were gone, I found I had no power to the garage. I contacted ****, and over the phone, he troubleshot the flipped circuit breaker, and with the kelp of a neighbor, (tall enough to reach my fuse box) power restored! From the first call to the office to the last look at the pictures of my fine new roof, this was a great experience. Incidentally, I compared the paperwork from the roof work done 25 years ago, and it was 2x increase in 25 years, with much better materials and better gutter protection applied. Very pleased with the choice I made to select Rapid Roofing of *********. E. *******************************
  

  Rapid Roofing

  Date: 04/22/2024

  Thank you for your nice review to the BBB for us! We strive to be the best roofer in the Detroit Metro Area! Thank you again for this nice review of Rapid Roofing!

• Review fromFelicia R

  Date: 04/18/2023

  5 stars

  Felicia R

  Date: 04/18/2023

  I called Rapid Roofing due to the ice storm. They were quick to respond and helped me out. I will always bring my business to you and referred my friends and family.
  

  Rapid Roofing

  Date: 04/19/2023

  Thank you ******* for the nice review, we take pride in our work and have been around since ****!!!