Reviews

Review Details

• Review fromAna V

  Date: 12/27/2023

  1 star

  Ana V

  Date: 12/27/2023

  Very frustrated with this dealer! Owner from this shop was very unprofessional. Blaming me for damaging this truck when at the beginning transmission and engine/motor were already damage! My mechanic took a look at this truck and told me what was wrong with it! Transmission and motor was not working! Its been a month its still not working! ******* the owner only change the transmission but wont help with motor because supposedly I damage it. I bought it and went home. It completely turn off! This process has been so stressful and so frustrated. I wont recommend this place at all! Very unprofessional from both staffs and owners from this shop. Also how they treat customers. Very unprofessional! They dont want to give me my money back! And its been a month with this truck that I havent ride on! AND this truck its a 2019! This truck is 25K and I still have to fix for the damage that I supposedly cause?!! Now the owner ******* and staff are not helping or answering any of my msg! Very frustrated with this dealer! Take your money somewhere else! Dont even bother to check this place out!! Also, its been three months and the owner its acting all dumb to this situation. At this point I'm not sure who is the owner to this dealer or who have I been talking to! Don't waste your money here. There are better cars and dealers out there than this one. Also, they had the nerve to erase my review with the rude messages that they had wrote to me.
  

  Ride Auto LLC

  Date: 01/01/2024

  We are sad to hear this but this vehicle was not bought from us. You have ** mistaken for the actual dealership you bought this vehicle from.

• Review fromDustin G

  Date: 08/14/2023

  1 star

  Dustin G

  Date: 08/14/2023

  We are extremely disappointed We purchased a CRV here which had a clean carfax. It drove fine for the test drive. The sales staff were cool and friendly. They had cats which was awesome and I wanted to give glowing reviews for that! We put the car seat in and drove it, the check engine light and traction control light came on. My wife, baby, and I were excited for a safe and reliable car. We were left stranded without a vehicle. They wouldnt help us at all because of no warranty... Our local auto shop is going to replace the *** and Timing Chain.. There is also a week+ wait till they have availabilities. So we are going to still be out a car..I wanted to like them, but now Im wondering if they do appointments so they can clear engine codes/ lights. Such a bummer. Hopefully after these thousands of dollars + rental the car runs okay. Update the car is still in the shop after weeks!! Sputtering and 15 error codes... DO NOT GO HERE!
  

  Ride Auto LLC

  Date: 01/01/2024

  ************, sorry to hear about this. I was not aware of this issue. You have the option to return the vehicle, or have me help you fix it or exchange it. Please contact me directly on my cell phone ************ *******.

• Review fromNia J

  Date: 04/07/2023

  1 star

  Nia J

  Date: 04/07/2023

  I would not recommend this place to anyone and I pray people read the reviews from this place before purchasing a car from them. I purchased a car in November and had nothing but problems with the car since I got it. My transmission went out in January. They are selling lemons I highly do not recommend
  

  Ride Auto LLC

  Date: 01/01/2024

  **** at the time of the sale it was a great vehicle according to yourself, but things can go wrong with a used vehicle. Regardless, I will help you fix the transmission at no cost to you. Please contact me directly on my cell phone ************ *******.