ComplaintsforAdvantage Collection Professionals, LLC
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Complaint Details
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Initial Complaint
02/03/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ADVANTAGE COLLECTION PRO, I do not have a contract with ADVANTAGE COLLECTION PRO. They did not provide me with the original contract as I requested.Business response
02/05/2024
Hello,
Our notes do not show a request for a statement. Our notes from 01/18/2023 state that the consumer told the collector she doesn't know when she can pay as she isn't working and not sure when she will be back to work. The consumer can call our office anytime to discuss.
Advantage Collection Professionals
************
Initial Complaint
11/04/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ***************************, I do not have a contract with Advantage Collection Professionals LLC, they did not provide me with the original contract as I requestedBusiness response
11/08/2023
The consumer has made no contact with Advantage.
A creditor may contract with any collection agency that they choose. That is not a consumer choice, and the contract is not with the consumer.
We are closing our debt collection file at Advantage but that doesnt mean the creditor is not still pursuing the collection account.
To fully resolve this, contact the original creditor.Initial Complaint
07/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Im not liable for this debt with 05 boy s airtech dba service today. I do not have a contract with advantage collection professional llc, they did not provide me with the original contract as I requested.Business response
07/05/2023
The creditor says this is a valid debt. The account is now being handled by *************************************************, a ** Law Firm. They can be reached at ************.Initial Complaint
03/08/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for the debt with ******************************** and I do not have a contract with Advantage Collections. They did not provide me with the original paperwork like I asked.Business response
03/09/2023
This is to confirm that we have reported a deletion to the credit bureaus for this item.
Although we have reported the deletion to the major credit reporting agencies, we cannot control their internal processes. If you should have additional questions you may want to contact the credit reporting agencies directly.
TransUnion-**************
www.transunion.com
Equifax-**************
www.equifax.comCustomer response
03/09/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Initial Complaint
09/30/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
I received a phone call from ************ stating on caller ID as ******** Services". A woman was on the phone and said a name and goes into a script that she's from Advantage Collection Services and brought up St.**** dental. First, no verification was done before disclosing any creditor information. Secondly, I am at work, in a meeting and answered this call because seeing ******** Services" appears on my phone. Very misleading from a collections office. So now the whole conference room got to hear about a dental collection and being asked how I want to handle it. There are so many regulatory violations with this company and they need to stop harassing me. Cease and Desist all communication and do not report to the Bureaus. This account is not to be sold or obtained by any other agency or firm or I will file suit.Business response
09/30/2021
We will close our file with the crease and desist in the complaint. The account has not been reported to credit bureaus by us. The account will be closed back to the creditor.Customer response
10/01/2021
I am rejecting this response because:
I want to ensure this account does not reopen after given back. This company has violated regulatory obligations. They know the statutes and penaltys for harassment and not verifying information before disclosing personal information. No mini ******* was read either. This alone should be compensated as statutory damages starting at $1,000. I wish the company go review the call made and respond back with their findings on the phone call. Simply closing the account as a cease does not let them off the hook so easily as this account will just be sold to another agency. Remedy this account.
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Customer Complaints Summary
7 total complaints in the last 3 years.
3 complaints closed in the last 12 months.