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Find a Location

Prairie Lakes Management, LLC has 1 locations, listed below.

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    Business ProfileforPrairie Lakes Management, LLC

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    17018 Commercial Park Rd, E Gull Lake, MN 56401-6066
    BBB File Opened:
    8/3/2016
    Years in Business:
    14
    Business Started:
    12/14/2009
    Business Started Locally:
    12/14/2009
    Date of New Ownership:
    12/14/2009
    Business Incorporated:
    12/14/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Kristopher Solseth, CEO
    • Michelle Hirlston, Regional Property Manager
    Contact Information

    Principal

    • Kristopher Solseth, CEO
    • Michelle Hirlston, Regional Property Manager

    Customer Contact

    • Kristopher Solseth, CEO
    • Michelle Hirlston, Regional Property Manager

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sadia W

    1 star

    07/02/2024

    The absolute worst management i have ever come across in all my years of renting. I would give below ZERO if it were an option and i am sickened to even give the 1 star. Don't ever rent from this company and avoid all their properties. I had signed a lease May 16th and by May 20th i had let them know that i had a major financial setback and would not be able to afford the rent. Mind you i wasn't going to move in until July 1st, i had not paid a deposit and i had not signed any of the final move in paperwork or received any keys or anything. I had toured their apartment twice only and they had me sign an online portal lease. In no less than 4 days i was calling them to let them know i won't be able to afford living here after all and asked to have the lease canceled. After over a week later of speaking with the property manager and not hearing back i reached out to the corporate office and i was met with a cold/***** document of early termination document that detailed i would need to pay over $8000 to have the lease canceled. I was absolutely flabbergasted at the exorbitant and level of extortions this greedy company was asking for a place i had not moved in, there is over a month left before i moved in, i had not paid a deposit and had not received any keys or set foot in their apartment after the 2 times i toured the place. These idiots forced me to get a lawyer and ended up costing me $2k to end the whole ordeal. This company's management team is absolutely insane and only care about making money even from people who have not moved in to their dang properties. I will do everything in my power to advertise how horrible this leasing company is and no one i know or love will ever rent from these greedy, money hungry management team.

    Prairie Lakes Management, LLC Response

    07/03/2024

    When you sign a lease, it means you are entering into a legally binding contract. Signing a lease voluntarily implies that you have agreed to the terms and conditions outlined in the document. It is essential to read and understand all the terms before signing, as once signed, both parties are obligated to uphold their respective duties and rights as stated in the lease agreement.


    You toured the apartment 3 times, including bringing other family members with. This provided you time to evaluate the living space, ask questions and understand the propertys feature and conditions.  The Application process, which also requires a small fee to apply.  You submitted personal and financial information for review.  This clearly solidified your interest level in moving forward.  You were then approved, requested a lease, which was then sent for your review.  You had 3 days to sign the lease. If it was not signed, we would have cancelled your request.  The lease was sent by your request and prior to signing you had every opportunity to not move forward.  Then after you making the decision to sign the lease, you personally reached out to us and requested to pay your security deposit on May 28th, instead on the day you signed the lease. We actually agreed to accept the security deposit extension per your request.   That extension did not waive your rights to not uphold your respective duties of the lease.


    This is a multi- step process.  This sequence implies that you had ample opportunity to understand what was expected at each stage.  Each step involved clear communication and understanding of the commitments involved. If you've gone through this process and signed the lease, it indicates a well-informed decision. Any issues or disputes that arise afterward are addressed according to the terms of the lease agreement.   You choose to use legal channels to try to resolve you from your legal binding agreement, we did not force you to get a lawyer.     

    Local BBB

    BBB of Minnesota and North Dakota

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