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          Additional Information

          ShopHQ

          View full profile

          This is a multi-location business.

          Find a Location

          ShopHQ has 43 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • ShopHQ

              6740 Shady Oak Rd Eden Prairie, MN 55344-3433

              BBB Accredited Business

            • Evine

              4811 Nashville Rd Bowling Green, KY 42101-7544

            • Evine

              4813 Nashville Rd Bowling Green, KY 42101-7544

            • Derma ReLift

              5940 S Rainbow Blvd Las Vegas, NV 89118-2506

            • ShopHQ

              Cleveland, OH 44120

            Headquarters
            6740 Shady Oak Rd, Eden Prairie, MN 55344-3433
            BBB File Opened:
            10/16/1991
            Years in Business:
            33
            Business Started:
            6/1/1991
            Business Started Locally:
            6/1/1991
            Accredited Since:
            12/19/2007
            Type of Entity:
            Corporation
            Alternate Business Name
            • Christopher and Banks
            • Evine Live, Inc.
            • ValueVision Media Inc
            Business Management
            • Ms. Diana Stone, Complaint Contact
            • Sharon Bernardy, Customer Service Manager
            Contact Information

            Principal

            • Ms. Diana Stone, Complaint Contact

            Customer Contact

            • Ms. Diana Stone, Complaint Contact
            • Sharon Bernardy, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (952) 943-6133
              Primary Fax

            Phone Numbers

            Website Addresses

            Additional Business Information
            Additional Info
            On 06/28/2023, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 23-10852. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to US Bankruptcy Court District of Delaware 824 Market St. N Wilmington DE 19801 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by 06/28/2023
            Serving Area
            • Afton, MN
            • Albertville, MN
            • Almelund, MN
            • Andover, MN
            • Annandale, MN
            • Anoka, MN
            • Antlers Park, MN
            • Apple Valley, MN
            • Arden Hills, MN
            • Argonne, MN
            • Bayport, MN
            • Baytown, MN
            • Becker, MN
            • Belle Plaine, MN
            • Bethel, MN
            • Bible College, MN
            • Big Lake, MN
            • Birchwood, MN
            • Blaine, MN
            • Bloomington, MN
            • Braham, MN
            • Branch, MN
            • Brooklyn, MN
            • Brooklyn Park, MN
            • Buffalo, MN
            • Burns, MN
            • Burnsville, MN
            • Cambridge, MN
            • Carver, MN
            • Castle Rock, MN
            • Cedar, MN
            • Cedar East Bethel, MN
            • Center City, MN
            • Centerville, MN
            • Champlin, MN
            • Chanhassen, MN
            • Chaska, MN
            • Chisago City, MN
            • Chisago Lake, MN
            • Circle Pines, MN
            • Clear Lake, MN
            • Cokato, MN
            • Cologne, MN
            • Columbia Heights, MN
            • Columbus, MN
            • Coon Rapids, MN
            • Copas, MN
            • Corcoran, MN
            • Cottage Grove, MN
            • County Market, MN
            • Crown College, MN
            • Crystal, MN
            • Crystal Bay, MN
            • Dalbo, MN
            • Day, MN
            • Dayton, MN
            • Deephaven, MN
            • Delano, MN
            • Dellwood, MN
            • Douglas, MN
            • Eagan, MN
            • East Bethel, MN
            • Eden Prairie, MN
            • Edgewood, MN
            • Edina, MN
            • Elk River, MN
            • Elko, MN
            • Elko New Market, MN
            • Excelsior, MN
            • Falcon Heights, MN
            • Farmington, MN
            • Forest Lake, MN
            • Fort Snelling, MN
            • Franconia, MN
            • Fridley, MN
            • Gem Lake, MN
            • Golden Valley, MN
            • Grandy, MN
            • Grant, MN
            • Grass Lake, MN
            • Greenfield, MN
            • Greenwood, MN
            • Grey Cloud Island, MN
            • Ham Lake, MN
            • Hamburg, MN
            • Hamel, MN
            • Hampton, MN
            • Hanover, MN
            • Harris, MN
            • Hassan, MN
            • Hastings, MN
            • Hilltop, MN
            • Hopkins, MN
            • Howard Lake, MN
            • Hugo, MN
            • Independence, MN
            • Inver Grove, MN
            • Inver Grove Heights, MN
            • Isanti, MN
            • Jordan, MN
            • Lake Elmo, MN
            • Lake Saint Croix Beach, MN
            • Lakeland, MN
            • Lakeland Shores, MN
            • Lakeville, MN
            • Landfall Village, MN
            • Lauderdale, MN
            • Lent, MN
            • Lexington, MN
            • Lilydale, MN
            • Lindstrom, MN
            • Lino Lakes, MN
            • Linwood, MN
            • Little Canada, MN
            • Long Lake, MN
            • Loretto, MN
            • Mahtomedi, MN
            • Maple Grove, MN
            • Maple Lake, MN
            • Maple Plain, MN
            • Maplewood, MN
            • Marine on Saint Croix, MN
            • Martin Lake, MN
            • Mayer, MN
            • Medicine Lake, MN
            • Medina, MN
            • Mendota, MN
            • Mendota Heights, MN
            • Minneapolis, MN
            • Minnetonka, MN
            • Minnetonka Beach, MN
            • Minnetonka Mills, MN
            • Minnetrista, MN
            • Monticello, MN
            • Montrose, MN
            • Mound, MN
            • Moundsview, MN
            • Navarre, MN
            • New Brighton, MN
            • New Germany, MN
            • New Hope, MN
            • New Market, MN
            • New Scandia, MN
            • New Trier, MN
            • Newport, MN
            • North Branch, MN
            • North Oaks, MN
            • North Saint Paul, MN
            • Norwood, MN
            • Norwood Young America, MN
            • Nowthen, MN
            • Oak Grove, MN
            • Oak Park Heights, MN
            • Oakdale, MN
            • Orono, MN
            • Osseo, MN
            • Otisville, MN
            • Otsego, MN
            • Palmdale, MN
            • Pine Springs, MN
            • Plymouth, MN
            • Prior Lake, MN
            • Ramsey, MN
            • Randolph, MN
            • Richfield, MN
            • Robbinsdale, MN
            • Rockford, MN
            • Rogers, MN
            • Rosemount, MN
            • Roseville, MN
            • Rush City, MN
            • Saint Anthony, MN
            • Saint Anthony Village, MN
            • Saint Augusta, MN
            • Saint Bonifacius, MN
            • Saint Cloud, MN
            • Saint Croix, MN
            • Saint Croix Beach, MN
            • Saint Francis, MN
            • Saint Louis Park, MN
            • Saint Marys Point, MN
            • Saint Michael, MN
            • Saint Paul, MN
            • Saint Paul Park, MN
            • Santiago, MN
            • Savage, MN
            • Scandia, MN
            • Shafer, MN
            • Shakopee, MN
            • Shoreview, MN
            • Shorewood, MN
            • Silver Creek, MN
            • Soderville, MN
            • South Haven, MN
            • South Saint Paul, MN
            • Spectacle Lake, MN
            • Spring Lake Park, MN
            • Spring Park, MN
            • Stacy, MN
            • Stanchfield, MN
            • Stanford, MN
            • Stillwater, MN
            • Sunfish Lake, MN
            • Sunrise, MN
            • Taylors Falls, MN
            • Tonka Bay, MN
            • Vadnais Heights, MN
            • Vermillion, MN
            • Victoria, MN
            • Waconia, MN
            • Watertown, MN
            • Waverly, MN
            • Wayzata, MN
            • Weber, MN
            • West Lakeland, MN
            • West Saint Paul, MN
            • White Bear, MN
            • White Bear Lake, MN
            • Willernie, MN
            • Woodbury, MN
            • Woodland, MN
            • Wyoming, MN
            • Young America, MN
            • Zimmerman, MN
            Service Type
            Products and Services
            According to information provided by the business, ShopHQ offers a variety of national brands and proprietary products in the categories: jewelry, watches, apparel, health and beauty, home decor, collectibles,consumer electronics and housewares.
            Payment Methods

            • Visa, MasterCard, American Express, Discover, Evine Credit Card, PayPal (online only)

            Refund and Exchange Policy

            • If any item received from ShopHQ does not meet your expectations, mail or ship your return within 30 days fromthe date you receive your package for return or exchange.

              We offer two return options. You may choose to either return your item for a full refund of the purchase price, less the applicable shipping and handling charges back to your original method of payment; or, you may request an exchange for the same item. You may also reorder the item today and then return your original item for a refund.

              Refunds:
              -  Refunds will be issued to the original method of payment used. Refunds to credit cards are applied immediately upon processing, but may not appear on your billing statement for up to two billing cycles.

              -  Original shipping and handling charges and the easy return SmartLabel fee are not refundable.

              Exchanges:
              -  If you would like to make an exchange, please include the color and/or size you wish to receive.
              Exchanges can only be made for items being returned to our Bowling Green, Kentucky locations
              With an exchange we will first refund your original order and then place a new order for you based on the information included on the exchange form sent with your return.

              -  Please allow 5 business days from the day ShopHQ receives your item to see your exchange order under "My Account". If you have an email address on file, you will receive an order confirmation email, as well as a shipping confirmation email so you can easily track the progress of your package.

              Complete Return Policy: https://shophq.com/p/help/returns/shophq-returns/#ReturnPolicy?cm-re=FAQ-ReturnPolicy

            Contact Information

            6740 Shady Oak Rd

            Eden Prairie, MN 55344-3433

            Visit Website
            (800) 747-4178

            Accreditation

            BBB accredited business

            Accredited Since: 12/19/2007

            Years in Business: 33

            BBB Rating

            A+

            Customer Reviews are not used in the calculation of BBB Rating

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